We’d like to remind Forumites to please avoid political debate on the Forum.
This is to keep it a safe and useful space for MoneySaving discussions. Threads that are – or become – political in nature may be removed in line with the Forum’s rules. Thank you for your understanding.
📨 Have you signed up to the Forum's new Email Digest yet? Get a selection of trending threads sent straight to your inbox daily, weekly or monthly!
The Forum now has a brand new text editor, adding a bunch of handy features to use when creating posts. Read more in our how-to guide
Sureflap - well done!
Valli
Posts: 25,754 Forumite
In late 2015 I bought a sureflap catflap (electronic) and had it installed when my back door was replaced.
Last week I noticed that, while the 'top' part works the latch had failed, so it would admit any cat, not just mine.
Phoned Friday afternoon, spoke to Sureflap. They ran through a few checks, checked the serial number, and said that, as it was still under warranty, they would replace. (I had registered my purchase online).
Replacement arrived this morning!
Excellent service
Last week I noticed that, while the 'top' part works the latch had failed, so it would admit any cat, not just mine.
Phoned Friday afternoon, spoke to Sureflap. They ran through a few checks, checked the serial number, and said that, as it was still under warranty, they would replace. (I had registered my purchase online).
Replacement arrived this morning!
Excellent service
Don't put it DOWN; put it AWAY
"I would like more sisters, that the taking out of one, might not leave such stillness" Emily Dickinson
Janice 1964-2016
Thank you Honey Bear
Janice 1964-2016Thank you Honey Bear
0
Comments
-
Yes, they are very helpful, both in advice service and delivery.I used to work for Tesco - now retired - speciality Clubcard0
-
Our current cat, Raffles, flew through i flap last year and took the door with him. It broke inn two places and I glued it back together. It is still working.0
This discussion has been closed.
Confirm your email address to Create Threads and Reply
Categories
- All Categories
- 353.5K Banking & Borrowing
- 254.2K Reduce Debt & Boost Income
- 455.1K Spending & Discounts
- 246.6K Work, Benefits & Business
- 602.9K Mortgages, Homes & Bills
- 178.1K Life & Family
- 260.6K Travel & Transport
- 1.5M Hobbies & Leisure
- 16K Discuss & Feedback
- 37.7K Read-Only Boards