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No response from ECP after soft appeal

Hi all,

Helping a friend to appeal against a parking 'invoice' they received from ECP. They have already sent off a soft appeal template requesting a POPLA code but there has been no response to this.

The last response from ECP was a NTK dated 21/11/16. The soft appeal was sent off on the 27/11/16 via the online appeal. Have screenshots to back this up.

My friend has now just received a letter from DRP. What's the best way to proceed with this?

Comments

  • Redx
    Redx Posts: 38,084 Forumite
    Eighth Anniversary 10,000 Posts Name Dropper Photogenic
    edited 20 February 2017 at 4:15PM
    email [EMAIL="aos@britishparking.co.uk"]aos@britishparking.co.uk[/EMAIL] and attach unredacted copies of all paperwork, a bullet point timeline and complain that ECP have breached their CoP by issuing to debt collectors when they have not put it on hold pending the written appeal

    attach any evidence of the appeal , like a screenshot (or a copy or scan of the free certificate of posting if this was used) , whatever proof you have

    so all paperwork , a timeline , any proof etc

    mention any and all breaches of the CoP

    let them deal with it

    and IGNORE drp
  • complain to the BPA , but expect a reply saying that they posted it to you , funny enough just over 28 days ago ,

    and the PPC does not have to prove they posted it

    was your full address inc with the appeal ?
  • meater
    meater Posts: 46 Forumite
    Seventh Anniversary Combo Breaker
    I will get this sent over today attached with all paperwork and screenshots.

    Yes full address was inc with the online appeal
  • Coupon-mad
    Coupon-mad Posts: 155,731 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Photogenic
    Good but don't call it a 'soft appeal' to the BPA!
    PRIVATE 'PCN'? DON'T PAY BUT DON'T IGNORE IT (except N.Ireland).
    CLICK at the top or bottom of any page where it says:
    Home»Motoring»Parking Tickets Fines & Parking - read the NEWBIES THREAD
  • meater
    meater Posts: 46 Forumite
    Seventh Anniversary Combo Breaker
    complain to the BPA , but expect a reply saying that they posted it to you , funny enough just over 28 days ago ,

    and the PPC does not have to prove they posted it

    was your full address inc with the appeal ?

    So they've played this card and apparently they rejected it on the 16th Dec. Is it still too late to appeal with popla?
  • Redx
    Redx Posts: 38,084 Forumite
    Eighth Anniversary 10,000 Posts Name Dropper Photogenic
    you need the popla code to appeal to popla, and its only valid for 28 days (but typically about 33 days after its issue)

    no valid popla code = no appeal route
  • Coupon-mad
    Coupon-mad Posts: 155,731 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Photogenic
    meater wrote: »
    So they've played this card and apparently they rejected it on the 16th Dec. Is it still too late to appeal with popla?

    Yes so ignore them like we all did before POPLA existed. ECP do not do court.
    PRIVATE 'PCN'? DON'T PAY BUT DON'T IGNORE IT (except N.Ireland).
    CLICK at the top or bottom of any page where it says:
    Home»Motoring»Parking Tickets Fines & Parking - read the NEWBIES THREAD
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