Checking deliveries before signing for them

ShakySaver

Hi all
Background is I've bought some glassware, it hasn't been delivered yet. Just reading my confirmation email and in the big long terms and conditions it says that they are unable to accept liability for damaged goods unless they are signed for as damaged. Email also says they are delivered by Hermes. Glassware and Hermes? Alarm bells!

Anyway what do you think I should do? I can't imagine the Hermes delivery man/lady coming in while I unbox and check everything...and there is a small chance of damage, it's Hermes. And I can't sign for it as damaged when I haven't checked it. Now I'm panicking.

DoaM

It doesn't matter what the T&Cs say ... if the delivery agent doesn't hang around until you've unwrapped and properly inspected everything, then any term that tries to waive your right to reject for goods not conforming to contract would be automatically struck out from the contract as an unfair term.

When signing, make sure NOT INSPECTED is added to your signature. (Or even sign your name as NOT INSPECTED).

Or insist that the delivery agent waits.