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trying to connect to wifi

Sam1903
Sam1903 Posts: 278 Forumite
Part of the Furniture 100 Posts Combo Breaker
edited 15 February 2017 at 9:03PM in Techie Stuff
Can anyone help please.Well BT admitted today that there is a fault on my Fibre Infinity they are apparently trying to find the fault and have advised in meantime to connect to a bt hotspot. So i try to connect to BT WIFI X and get

"windows security network authentication please enter user credentials"

have no idea what to do can anyone help please.
Dont know if its connected but when i use the nectar extension the yahoo search is bringing up cached pages
I can connect to my hub but its verrrrrrrry slow so apologies if i take a time to reply

Thanks in advance
Sam

Comments

  • System
    System Posts: 178,365 Community Admin
    10,000 Posts Photogenic Name Dropper
    You're connecting to the wrong thing. You need to find an open network called BTWifi-with-FON and connect to that. You won't be asked for log on credentials then. Next step is to open a webrowser and you'll be taken straight to a sign in page for BT wifi. Tick "BT Internet user", use the email and password for your BT account as the log in details and you're good to go.
    This is a system account and does not represent a real person. To contact the Forum Team email forumteam@moneysavingexpert.com
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