Dealer saying impact damage - new to me

BeenThroughItAll

What do the repairer say? Have you asked? Which panels are misaligned? Your previous story was that you'd dropped a key, T-cut through the paint and then taken it in. Where would panel replacement or removal come into that?

tir21

Billy_Bullocks wrote: »

Is there more to this story?

When collecting car from showroom after sill scratch repair i noticed powder and scratches around the passenger side headlight washer cut-out. They agreed to fix it but 2 days later before it had been back in i noticed a flood of water leaking from engine bay when using screen wash

Took it to skoda. They said the passenger side headlight washer was not popping out. Booked it in a fews days later and told by skoda the washer pump had been damaged due to an inpact so it was not under warranty

neilmcl

Why are you starting another thread on this subject?

tir21

whilst collecting my car after repairs done by shorade in cannock I noticed white powder around the headlight washer cover. There were scratches underneath that they couldn't polish out. They said the powder must have got there by a jet washer hose pipe or dirty overalls rubbing against it. They agreed to fix the scratches

three days later I noticed a leak when using the window washers. Took it to skoda who said the headlight washer valve had been ruptured. Shorade were disputing whether they had caused this damage. Is it reasonable for them to have disputed this - would anyone seriously doubt the powder and damage to valve were unrelated?

They did not say there was damage on the car when I took it in - altnough I had washed it myself and told them not to wash it. They said that since they had not been able to wash it then they had not inspected it prior to carrying out the initial repair.

for this reason only they said they would replace the washer valve as a gesture of goodwill - not because they thought they were responsible.

They bodged the repair anyway

neilmcl

How many threads are you going to start regarding your car repair saga. This is getting ridiculous!

tir21

neilmcl wrote: »

This is getting ridiculous!

that's exactly what I said to the manager of shorade

tir21

if a car repair centre damages your car are they under any legal duty to inform you

forgotmyname

legal duty no.

arcon5

They are fixing it though, so what's the problem?