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First Direct Reg Saver error

soulsaver
Posts: 6,741 Forumite


I couldn't find this reported before... in a thousand hits on 'First Direct' 
Not a big deal, but others may want to check.
My RS matured the other day, got the statement (post).
£100 interest from max £300 pm deposit.
It should be a little more than that?
I check the statement & notice there is one payment missed last year. Clearly, I hadn't noticed it on line.
So I phone them, '..ah yes', she says after checking with the pimply lad in the back office, 'there has been a few issues round that date. It's First Direct, n'owt you've done.. we'll credit you the interest..'
Nice I thought, I didn't put the money in but I still get the interest.. ta muchly.
As I said, not a big deal, for me its about £16... (& that'll be near the c. max for one payment missed) but you might want to check JIC it slipped under your spidey radar...

Not a big deal, but others may want to check.
My RS matured the other day, got the statement (post).
£100 interest from max £300 pm deposit.
It should be a little more than that?
I check the statement & notice there is one payment missed last year. Clearly, I hadn't noticed it on line.
So I phone them, '..ah yes', she says after checking with the pimply lad in the back office, 'there has been a few issues round that date. It's First Direct, n'owt you've done.. we'll credit you the interest..'
Nice I thought, I didn't put the money in but I still get the interest.. ta muchly.
As I said, not a big deal, for me its about £16... (& that'll be near the c. max for one payment missed) but you might want to check JIC it slipped under your spidey radar...
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Comments
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Thanks for the infoSaved Nitty Gritty £7440.75 [149%] / £5000-[Sep] £58.44:starmod: for the 'Save 12k in 2017' #157
2017 Womble #35 £3463.27Sept NSDs 4/15:staradminCCCChl 9/12 months:DSept PPChl#002 Pts 71
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This is the year of paying gross interest.
Just call me paranoid, because I am always worried about these borderline cases. What if you had £999 of tax free interest, but the extra £5 mean you now have £1,004, so £4 of it is taxable. You can't bothered, but the HMRC fines you on a technicality.
The really silly scenario is, you arranged thing just fine, so you are just under higher rate tax, and then some trivial amount tips you over. Suddenly, the £1,000 Personal Savings Allowance becomes £500, so you pay 40% on £500.
Stuff of nightmares.0 -
If you know things are close you probably shouldn't run them right up to the bleeding edge. Bung another few hundred quid into your pension?0
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So £106 total interest? That's not right. Mine matured today and my interest was £117.02 (quick maths had told me to expect £117-odd). Why's yours £11 out after "correction"?0
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So £106 total interest? That's not right. Mine matured today and my interest was £117.02 (quick maths had told me to expect £117-odd). Why's yours £11 out after "correction"?
But if it wasn't the first payment the missing interest depends on when exactly the deposit was missed.0 -
Looks like they may have been double checking their figures and found another error. I received an email out of the blue yesterday stating:We’ve now discovered that the letter we sent confirming your account was open incorrectly said the amount of interest earned could be approximately £117 instead of £97. We’re really sorry for getting this wrong – we hope we haven’t messed up your figures.
Clearly they hadn't updated their standard letters when the rate was reduced from 6% to 5%.0 -
£16.65 correction credited late on the Monday following my call on Friday.0
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