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Burden of proof for the 'double dip'

My partner received a PCN as registered keeper from Parking Eye for a stay at a retail park that was claimed to be for an almost 6 hour stay. We know this isn't correct and it must have been for two separate visits, but I am getting concerned about how to prove it.

I have done the first stage appeal online using the suggested letter. I also added a sentence, along the lines of 'the driver did not stay parked there during that time, it was two separate visits'. The only proof we have is bank statements showing transactions at places over two miles away. My partner was at work and can prove this. However the bank statements don't show the time of the transaction. Do you think we have enough of a case if it went to court?

I also went to the shop associated with the retail park to complain to them as suggested but the manager said the parking company was nothing to do with them and said he didn't know who owned the land. Are there any other steps I could take to pursue a complaint?

Thanks for any advice
«13

Comments

  • duplicate receipts from shop?

    save them for POPLa
  • Redx
    Redx Posts: 38,084 Forumite
    Eighth Anniversary 10,000 Posts Name Dropper Photogenic
    if you are providing witness statements , signed as true , for a judge etc (in the future) then its the job of the PPC to prove that it was one visit and not 2 visits

    they are the claimant , so they have to prove their claim

    a defence (apellant) only has to dispute the facts and say , prove it , although it helps if you had evidence of being elsewhere in between the times of the alleged full stay

    so you lay out the facts and you also dispute their version and tell popla or a judge that they have to prove it so that its 51% or more in their favour (the judge has to be more sure than not)
  • Thanks both for the replies. Unfortunately I don't have any receipts from the shop on the retail park. On the first visit the driver bought a small item and paid in cash the second visit the driver didn't buy anything. Also forgot to mention I asked the store manager about CCTV footage but he said it would take him too long to look through and the cameras wouldn't show much?

    Anyway, sounds quite positive about the court, if it comes to it we could get witness statements.

    If anyone is still reading, can I also just add do we wait until the court case to name the driver? Or at POPLA? I am fairly sure there was not any fault in the wording of the notice and it was (just) served in time.
  • Fruitcake
    Fruitcake Posts: 59,484 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Photogenic
    edited 8 February 2017 at 4:41PM
    You never name the driver, ever, no matter who asks.

    There is no requirement in law to name them, not even a judge can demand it.

    You now wait for the rejection from parking lie then construct your PoPLA appeal using the template appeal points from post 3 of the NEWBIES amongst others. Post it here for checking before you send it, and make sure you don't mention who was driving, not even here. Parking scammers monitor these fora.

    "I am fairly sure there was not any fault in the wording of the notice and it was (just) served in time."

    Don't you dare believe that from a company that was caught telling lies in court, and have been caught lying again recently about a parking case in Bristol.
    I married my cousin. I had to...
    I don't have a sister. :D
    All my screwdrivers are cordless.
    "You're Safety Is My Primary Concern Dear" - Laks
  • Thanks both for the replies. Unfortunately I don't have any receipts from the shop on the retail park. On the first visit the driver bought a small item and paid in cash the second visit the driver didn't buy anything. Also forgot to mention I asked the store manager about CCTV footage but he said it would take him too long to look through and the cameras wouldn't show much?

    Anyway, sounds quite positive about the court, if it comes to it we could get witness statements.

    If anyone is still reading, can I also just add do we wait until the court case to name the driver? Or at POPLA? I am fairly sure there was not any fault in the wording of the notice and it was (just) served in time.


    not bothered about your buys at the retail park , I know , you know and the PPC know you were there

    HOWEVER :

    " The only proof we have is bank statements showing transactions at places over two miles away.

    clearly shows that you CANNOT have been at two places at once!!

    goto the place "2 miles away" and ask for a duplicate receipt
  • Coupon-mad
    Coupon-mad Posts: 155,731 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Photogenic
    TBH if you show some evidence of two visits and give approx times, PE will check and will probably cancel.

    Then you can sue them under the DPA for compensation!
    PRIVATE 'PCN'? DON'T PAY BUT DON'T IGNORE IT (except N.Ireland).
    CLICK at the top or bottom of any page where it says:
    Home»Motoring»Parking Tickets Fines & Parking - read the NEWBIES THREAD
  • Thanks all - will let you know how I get on.
  • Half_way
    Half_way Posts: 7,555 Forumite
    Part of the Furniture 1,000 Posts Name Dropper
    Question: Do you have a smart phone?
    From the Plain Language Commission:

    "The BPA has surely become one of the most socially dangerous organisations in the UK"
  • I do but I usually leave it at home - I will check it though to see if there were any texts made that day. Actually that's just given me a good idea about laptop usage. I'm not very technical but will look into it, thanks.
  • Half_way
    Half_way Posts: 7,555 Forumite
    Part of the Furniture 1,000 Posts Name Dropper
    If you have a smart phone, and you had it with you it could have recorded your location, android phones do this automatically ( unless you opt out) and apple phones do this as well , although i think you have to opt in.

    In the case of a double dip, there could be a data protection act issue at play, as the parking company would have no just cause to access your data.
    From the Plain Language Commission:

    "The BPA has surely become one of the most socially dangerous organisations in the UK"
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