EON want to fit a smart meter

pothole50

Just had a message from EON they want me to book a time so they can fit smart meters, but I only have my Electricity from EON and my gas from Ebico.
I am assuming they want to fit both electricity meter and gas meter does that mean I have to also have my gas with EON or can I still continue to have it with Ebico which works out cheaper for me.

footyguy

pothole50 wrote: »

Just had a message from EON they want me to book a time so they can fit smart meters, but I only have my Electricity from EON and my gas from Ebico.
I am assuming they want to fit both electricity meter and gas meter does that mean I have to also have my gas with EON or can I still continue to have it with Ebico which works out cheaper for me.

Why would Eon want to replace your meters?

I suggest you contact them and ask that question, pointing out that they are not your supplier.

E.ON_Company_Representative:_Helena

Hiya pothole50,

Does it mention on the letter about changing both meters? Or just the electricity to a smart meter?

footyguy is right, we have a smart department and they're the best people to ask. It may be that we're just offering an electricity meter, but best to check.

I can get you in contact with the smart team if you need me

Thank you

Helena

Raxiel

Are they saying you have to book an appointment, or are they telling you appointments are now available in your area and 'inviting' you to arrange an optional replacement?

In which case you can ignore it unless you actually want one.

pothole50

Thanks for the replies, I have just read the email again and in the corner tucked away it says they are just replacing the electricity meter. I have only just switched to EON on a yearly tariff, what happens if I switch in October to British Gas, what happens to the meter.

pothole50

Yes it is saying I have to book an appointment

System

pothole50 wrote: »

Thanks for the replies, I have just read the email again and in the corner tucked away it says they are just replacing the electricity meter. I have only just switched to EON on a yearly tariff, what happens if I switch in October to British Gas, what happens to the meter.

It's meter and it will still meter your usage BUT it will lose all its smart connectivity as first-generation meters are supplier dependent. The next generation of smart meters should begin to roll out late this year BUT the rollout programme continues to miss most of its deadlines. Personally, I would wait. The new generation of meters will stay smart if you switch suppliers.

E.ON_Company_Representative:_Helena

pothole50 wrote: »

Thanks for the replies, I have just read the email again and in the corner tucked away it says they are just replacing the electricity meter. I have only just switched to EON on a yearly tariff, what happens if I switch in October to British Gas, what happens to the meter.

Thank you pothole50,

That makes more sense then

If you would like to have an electricity smart meter you can call to book the appointment, that's no problem at all.

If you then decide to change your electricity supply in a few months, the meter will work just fine, but it won't keep the smart functions. So, you'll need to read it manually and provide the reads for your bills etc.

Thanks again

Helena

E.ON_Company_Representative:_Helena

Hengus wrote: »

It's meter and it will still meter your usage BUT it will lose all its smart connectivity as first-generation meters are supplier dependent. The next generation of smart meters should begin to roll out late this year BUT the rollout programme continues to miss most of its deadlines. Personally, I would wait. The new generation of meters will stay smart if you switch suppliers.

Sorry Hengus, I crossed posts with you

Helena

footyguy

pothole50 wrote: »

Thanks for the replies, I have just read the email again and in the corner tucked away it says they are just replacing the electricity meter. I have only just switched to EON on a yearly tariff, what happens if I switch in October to British Gas, what happens to the meter.

You keep it.
You'll be in the same situation as you are now.

footyguy

pothole50 wrote: »

Yes it is saying I have to book an appointment

Do you want a smart meter? If not, ignore.:)