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247MoneyBox took money from my account TWICE; still no refund

lightofsage
lightofsage Posts: 1 Newbie
edited 7 February 2017 at 11:59AM in Loans
247Moneybox took £558 out of my account to cover my repayment TWICE

6 days later and i HAVE STILL TO RECEIVE MY REFUND!!!! I have asked them for a line manager or super visor to ring me, they always say they will request that, but i never get a telephone call

Terrible customer service, almost verging on SCAM.

I would avoid this company as they do not value their customers' loyalty and are in no rush to mend any issues they have caused

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