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247MoneyBox took money from my account TWICE; still no refund
lightofsage
Posts: 1 Newbie
247Moneybox took £558 out of my account to cover my repayment TWICE
6 days later and i HAVE STILL TO RECEIVE MY REFUND!!!! I have asked them for a line manager or super visor to ring me, they always say they will request that, but i never get a telephone call
Terrible customer service, almost verging on SCAM.
I would avoid this company as they do not value their customers' loyalty and are in no rush to mend any issues they have caused
6 days later and i HAVE STILL TO RECEIVE MY REFUND!!!! I have asked them for a line manager or super visor to ring me, they always say they will request that, but i never get a telephone call
Terrible customer service, almost verging on SCAM.
I would avoid this company as they do not value their customers' loyalty and are in no rush to mend any issues they have caused
0
Comments
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Have you contacted your bank and have you used the 247MoneyBox complaints process? They will have it on their website I'm sure.DFW Nerd #025DFW no more! Officially debt free 2017 - now joining the MFW's!
My DFW Diary - blah- mildly funny stuff about my journey0 -
It's on the front page of their website.
Look beneath where it says APR 1281.8% :eek: and you will see How do I complain?0 -
How was he payment made?
If by Direct Debit you can demand your bank refund the overpayment immediately."There are not enough superlatives in the English language to describe a 'Princess Coronation' locomotive in full cry. We shall never see their like again". O S Nock0 -
Have you missed any earlier payments?
Thought so.0
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