CPA Cancellation

S1Ebbz

Specifically with HSBC - can locate information for other banks online but with HSBC seems a little more challenging

I am writing to the providers, sending written confirmation, emails

I want to also write to HSBC, send and email also but can't location the address & email I need to send to in time

Thanks

MrsTinks

I think with HSBC you have a customer area when you log into your account? You culd try emailing them from there.

Mail - if you have a branch send to that but signed for. Make sure you also cancel the CPA with the creditor - it's an obligation from both them and your bank once the CPA has been cancelled to not process further payments.

sourcrates

Reporting your card lost/stolen, has a similar effect.

The CPA relates specifically to the information on the card, your replacement card info will be different, therefore any attempt to debt your account, using info from your old card, will fail.

The same applies to the expiry date, and the security number on the reverse, any one of those things dosent match there records, the transaction will fail.

National_Debtline

Hi

I can’t help with contact details for HSBC but this payday loan factsheet has some information on cancelling a CPA which might be useful. You actually only need to inform your card issuer or the creditor that the CPA is being withdrawn and they should honour that, although it’s best to inform both if you can.

www.nationaldebtline.org/EW/factsheets/Pages/payday-loans/payday-loan-debt.aspx#

James
@natdebtline