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Can't divert email from FOL to GMail

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J_B
J_B Posts: 6,795 Forumite
Part of the Furniture 1,000 Posts Name Dropper Photogenic
Our kid has an e mail address from FOL (Farming On Line) @farming.co.uk

FOL have been playing silly B* and now, when he goes abroad he has to use their (Roundcube) webmail system as they won't allow access through his MS Outlook mail reader "because of encryption problems" - don't know why!

So, I tried here
https://support.google.com/mail/answer/21289?hl=en
to get all his messages to go via gmail but couldn't get it to work, can't remember the error messages, sorry.

I suspect that there's nowt we can do but thought I'd ask just in case ...

:)

Comments

  • grumpycrab
    grumpycrab Posts: 5,025 Forumite
    Part of the Furniture 1,000 Posts Name Dropper Bake Off Boss!
    edited 6 February 2017 at 12:25AM
    Should work using POP settings from
    http://www.farming-online.co.uk/support/emailsettings
    these are the important fields :-
    username (email address), password, pop server (pop3.farming.co.uk), port (995)
    (try SSL ticked first then unticked)
    If you put your general location in your Profile, somebody here may be able to come and help you.
  • J_B
    J_B Posts: 6,795 Forumite
    Part of the Furniture 1,000 Posts Name Dropper Photogenic
    grumpycrab wrote: »
    Should work using POP settings from
    http://www.farming-online.co.uk/support/emailsettings
    these are the important fields :-
    username (email address), password, pop server (pop3.farming.co.uk), port (995)
    (try SSL ticked first then unticked)

    Many thanks - he is currently away being frustrated by webmail!

    I will check when he's back but I'm fairly sure that we have been down that route already ...
    They have already told us:-
    Forwarding has largely been discontinued due to SPF, but you may be able to set up gmail to access FOL email. For that would need gmail support to understand how and FOL settings: www.farming-online.co.uk/support/email/. NB you may run into the same issue though, so if it doesnt work with standard SSL settings, no point trying variations.
    The formal Farming Online response when travelling overseas - if the mail client does not work (Outlook et al) we recommend using webmail.
    Customer Support
    Farming Online Ltd


    Would another 'mail server' (GMX?) be any different??

    J
  • forgotmyname
    forgotmyname Posts: 32,917 Forumite
    Part of the Furniture 10,000 Posts Name Dropper
    Get you to login for him and forward his emails manually?
    Censorship Reigns Supreme in Troll City...

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