Ebay search function not working with Firefox

mtbbuxton

Hi There,

in the past week or so, every time I try to search for an item on Ebay, it initially loads the results but then redirects to this page https://uk.search.yahoo.com/yhs/errorhandler?hspart=avg&hsimp=yhse-1&type=ff.51.w10.dns.04-03.gb.avg._.0117tb¶m1=rVHLbtwwDPyVXqybDT1syXvQIenGRYEcimzanGWK2riIH5W8Tvr3pWyg5x4KEOYMwaHoIQzeFqZ30BovApRKSlXWIEPZw4mXHGQTTr2WXITCeAbjQgIuhFl75q2oG82N4JyCM5_s3Y8v7M1NV4sTG6mzOSkJGHpAwNoAtA68JxVvsG6lkyXn3qPWOkBQKNoTB4MeDZie106jazS41jvF8rvv640t0YbINltXqtKVbBr2-RYjTus3d8XvT4_2dV2XQrlCBorxd0IX4bVy27WCeaTSQn2Jsp9S5dLyUahAswvlaXohdboSpAx7rZCNuf8nc6jxTLJxl_23386LjMd6h-lU8IkYGU1wI_TXCOLZeirhRHiJhELMAgK0oy65LKWgTTOhpO4E3xOnog5zHI_Bl3OX9XAwSfgXwWUAsk3f4lvEQHz3OavzwG7_HC0708nRFTyZzC4YN4xfz_b5XpaXh8eufOkehGBPGJAuF_PRspINi5XVqa0khWrZnOzLMPn5PX0SnPW2G-jh-YP1m21ExRmgfY43ZD_TAf4A0¶m2=dns_error_catch_search¶m3=ff.51.w10.dns.04-03.gb.avg._.0117tb&q=pics

It doesn't do it if I use Internet Explorer or with any other sites search function (have tried Amazon and a couple of others) It's not a specific item search that triggers it either.

Does anyone have any idea how to stop this happening please? I'm using Windows 10 and running AVG free.

Thank you

M x

RumRat

Are you using AVG as your anti-virus?

Strider590

Run Malwarebytes, you may have some malware and AVG is trying to stop the malware redirecting your ebay search results.

https://www.malwarebytes.com/

donnac2558

I use Firefox and no problems with Ebay.

mtbbuxton

RumRat wrote: »

Are you using AVG as your anti-virus?

Yes I am - have done for years without any issues, so this is really puzzling me.

M x

mtbbuxton

Strider590 wrote: »

Run Malwarebytes, you may have some malware and AVG is trying to stop the malware redirecting your ebay search results.

https://www.malwarebytes.com/

Thank you. Just done this and nothing abnormal detected by Malwares.

M x

mtbbuxton

donnac2558 wrote: »

I use Firefox and no problems with Ebay.

Thank you. Do you also have AVG running? I'm wondering if it's my system specifically or a general incompatability between the two of them.

M x

RumRat

mtbbuxton wrote: »

Yes I am - have done for years without any issues, so this is really puzzling me.

M x

You may not have had any problems, but you may have now, so turning it off and trying your search should prove that one way or the other.
I don't use AVG, but, it looks like it has a 'Safe Search' function and it's that causing the problem possibly.
It may have installed a Firefox Add-on.

donnac2558

mtbbuxton wrote: »

Thank you. Do you also have AVG running? I'm wondering if it's my system specifically or a general incompatability between the two of them.

M x

No don't use AV. It could as said be a Firefox add on.

mtbbuxton

RumRat wrote: »

You may not have had any problems, but you may have now, so turning it off and trying your search should prove that one way or the other.
I don't use AVG, but, it looks like it has a 'Safe Search' function and it's that causing the problem possibly.
It may have installed a Firefox Add-on.

Just done as you advise and the search function is now working :T Next question; how do I get it to work with the AVG running?

M x

RumRat

There might be an add-on in FF with the same name....Remove it.
If that doesn't work, have a look at your programs and if it has AVG safe search there, uninstall it.