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Can we refuse to pay a tradesman?
Umbrella56
Posts: 1 Newbie
Hello
I'd really appreciate some advice. We started a project with a loft conversion company. We are towards the end of the project, for which we have had several issues throughout, mainly due to poor project management. We now have 2 key issues; a leak in the en suite and poorly finished pebble dash on the exterior. The contractor has tried to fix the leak twice and it's still not rectified. We have now also noticed some other issues with the fitting of the bathroom such as a poorly fitted shower, a leaking towel rail and a toilet that doesn't flush. With the pebble dash we didn't hear anything for 2 weeks and then their scaffolders turned up unannounced one day to sort it out. They couldn't gain access as we now have other building work going on (with a different contractor). Are we within our rights to say we have given them adequate opportunity to rectify the issues with the project? We have completely lost faith that they can sort these out to a satisfactory standard.
I'd really appreciate some advice. We started a project with a loft conversion company. We are towards the end of the project, for which we have had several issues throughout, mainly due to poor project management. We now have 2 key issues; a leak in the en suite and poorly finished pebble dash on the exterior. The contractor has tried to fix the leak twice and it's still not rectified. We have now also noticed some other issues with the fitting of the bathroom such as a poorly fitted shower, a leaking towel rail and a toilet that doesn't flush. With the pebble dash we didn't hear anything for 2 weeks and then their scaffolders turned up unannounced one day to sort it out. They couldn't gain access as we now have other building work going on (with a different contractor). Are we within our rights to say we have given them adequate opportunity to rectify the issues with the project? We have completely lost faith that they can sort these out to a satisfactory standard.
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Comments
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No. You must write to them and give them a deadline to rectify any snags. 14 days is fair. And you need to make the property available for them to do that.
You can then warn them that you will employ someone else to carry out the work and deduct the cost from any outstanding amount if they don't make reasonable attempt.
It can take time to get builders back for snags like your pebble dash. Once they move on then it's a case of pulling off jobs that also have a critical path so it is often a case of squeezing in time. The plumber does need to come quickly, obviously.
If you have just now noticed the other problems in the bathroom then they haven't had adequate time to rectify yet.Everything that is supposed to be in heaven is already here on earth.
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