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PPI claim - illness or disability

When filling out Martin's form for PPI claim, why do they ask

"Did you (or your partner, if joint policy) have any health problems or were you registered as disabled when you took out this insurance"

If my wife did does this mean we don't qualify for refund,
please can anyone help
thank you

Comments

  • dunstonh
    dunstonh Posts: 121,700 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Combo Breaker
    Mr_SR wrote: »
    When filling out Martin's form for PPI claim, why do they ask

    "Did you (or your partner, if joint policy) have any health problems or were you registered as disabled when you took out this insurance"

    If my wife did does this mean we don't qualify for refund,
    please can anyone help
    thank you

    No. It can mean you are more likely to have been missold. Trivial health issues rarely impact on PPI. However, more serious and persistent health conditions can make PPI policy next to useless as they wouldnt pay out because of that medical condition.

    Disability is a wide ranging term. Some disabilities could prevent PPI from being suitable. Others not.

    Remember you are not entitled to anything at this stage. You are not applying for a refund. You are making a formal complaint that they did something wrong and you are giving your reasons why you think they did something wrong.
    I am an Independent Financial Adviser (IFA). The comments I make are just my opinion and are for discussion purposes only. They are not financial advice and you should not treat them as such. If you feel an area discussed may be relevant to you, then please seek advice from an Independent Financial Adviser local to you.
  • Mr_SR
    Mr_SR Posts: 5 Forumite
    Thank you so much for your time and help, much to think about.
    Best wishes
    Si
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