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British gas trying to get me to have new meter

hubb
hubb Posts: 2,511 Forumite
Part of the Furniture 1,000 Posts Name Dropper Combo Breaker
I keep getting phone calls from British gas asking to install a new meter. I suspect a smart meter. Having already had a new meter installed about 4 years ago when I was with another supplier I feel this is unnecessary. Besides, I do not want a smart meter.

Am I within my rights to refuse ?

Comments

  • have they actually stated the exchange is for a smart meter? why not clarify this with them when the call? it may well not be to do with smart. it could be a vast number of reasons. but as i stated, the easiest and most simple way to find out is to actually ask the question.
    Honest? Probably......sort of.
  • teddysmum
    teddysmum Posts: 9,544 Forumite
    Part of the Furniture 1,000 Posts Combo Breaker
    have they actually stated the exchange is for a smart meter? why not clarify this with them when the call? it may well not be to do with smart. it could be a vast number of reasons. but as i stated, the easiest and most simple way to find out is to actually ask the question.

    The OP does need to ask for clarification, but it seems very odd to want to change a meter after just 4 years.
  • System
    System Posts: 178,483 Community Admin
    10,000 Posts Photogenic Name Dropper
    They occasionally make innocent mistakes, dont get too excited..right up to the moment a fitter knocks on your door holding his smart meter under his arm you have the right to say NO..This is Not Italy, Portugal ,France , Spain etc etc where they were not given any choice in the matter..This is the liberal thinking UK and you have been given the right to say no, by the government of the day.. I think Labour were in power at the time.
    There may well be plans, once the roll out is completed in 2040 , that charges will be levied to all those refusers..Tha`ts what they do in Florida and California. By refusing a smart meter you cause the suppliers extra expense and they may well pass that on to the consumer..Seems fair enough
    This is a system account and does not represent a real person. To contact the Forum Team email forumteam@moneysavingexpert.com
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