Old Payslip Request

I wonder if someone could provide some advice please?

I left my job recently, and emailed them last week to request my last 2 years worth of payslips.

I received an email back saying that a company called SG World provided their payslips, and charge £5 per payslip (so £120 in total for 2 years worth) for ePayslips to be emailed to me.

This is clearly a ridiculous charge for what would probably end up being a single email with 24 attachments.

Is this legally acceptable? And if so, are there any ways around this that anyone could suggest?

An idea popped into my head that because this SG World company holds confidential data on me, maybe I could claim under the data protection act (where the maximum charge is £10 I believe?), but not sure this applies?

Thanks in advance :)
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Comments

  • Hi

    Have you not been receiving payslips for the last 2 years?

    If you've left employment, your old employer should supply you with the relevant P45, P60 etc (which would show earnings, tax etc).

    You could try contacting the payroll company direct (assuming it's SGW Payroll - Google search - 01270 500 599)? Their contract is obviously with your old employer but it's your personal data they are responsible for).
  • agrinnall
    agrinnall Posts: 23,344 Forumite
    10,000 Posts Combo Breaker
    Sounds fair to me, why didn't you save the payslips at the time you were working there? If you are successful with a SAR then what they send you may be simply a dump of your payroll records and may not be easily decipherable.
  • Not being nosy, but why do you want them? Is the reason something you can get from your annual p60, in which case the cost should be much lower?

    Usual reason for wanting is something to do with tax or student loan, in which case p60 should be sufficient.... (And if they won't send a p60, a copy of your end of year payslip, usually Mar for Apr-Mar tax year, should be sufficient. £10 for two Mar payslips is v different from £120....)
    Ex board guide. Signature now changed (if you know, you know).
  • Guest101
    Guest101 Posts: 15,764 Forumite
    SAR £10? just saying
  • agrinnall
    agrinnall Posts: 23,344 Forumite
    10,000 Posts Combo Breaker
    Guest101 wrote: »
    SAR £10? just saying

    Which seems to be repeating what the OP said in the first place.
  • Guest101
    Guest101 Posts: 15,764 Forumite
    agrinnall wrote: »
    Which seems to be repeating what the OP said in the first place.
    Indeed, just no-one else mentioned it and I'm similar to the OP -I'd think it would apply but perhaps not
  • TELLIT01
    TELLIT01 Posts: 17,743 Forumite
    Tenth Anniversary 10,000 Posts Name Dropper PPI Party Pooper
    I do have some sympathy. My pay was exactly the same every month, and our payslips were held electronically, so I never bothered to look at them never mind print them off.
    When I was coming up to retirement I thought I'd better do something about it so ended up printing off 7 years worth. The payroll system was so antiquated that it took best part of an hour to do it.
  • agrinnall
    agrinnall Posts: 23,344 Forumite
    10,000 Posts Combo Breaker
    Guest101 wrote: »
    Indeed, just no-one else mentioned it and I'm similar to the OP -I'd think it would apply but perhaps not

    Nobody except me, post #3.
  • Hi all, thanks for the responses...

    I am considering a court claim regarding annual leave payments, and it may have to be based off months surrounding the payments, rather than the full years' figures, so it's possible a P60 or P45 wound't help.

    I did save all my payslips, but because they were electronic, stupidly only on my work laptop which I clearly no longer have.

    I have now called them and got the same pricing (£5 per ePayslip), so have now sent them a Subject Access Request email.

    They now have 40 days I guess.

    Thanks again
  • agrinnall
    agrinnall Posts: 23,344 Forumite
    10,000 Posts Combo Breaker
    Assuming they know you are planning to take the organisation that pays for their services to court I would expect them to provide the data in the least usable format they are able to, which in my experience of raw payroll data is extremely unusable! I'd just pay the £120 for the proper payslips, maybe you could add that cost to your claim.
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