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Barclays
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Miss_orange
Posts: 1 Newbie
I used resolver a few weeks ago to reclaim my additions account. My bank sent an e mail, saying they received my additions account and that they will confirm by letter in five days. It has been over a week or more should I resend my claim on resolver? What should I do I have heard nothing. Thanks.
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Ring them up and ask, submitting the complaint again will just confuse them. Banks actually have 8 weeks to respond to a complaint before you can escalate to the FOS, the 5 days thing is probably just an estimate
Sam Vimes' Boots Theory of Socioeconomic Unfairness:
People are rich because they spend less money. A poor man buys $10 boots that last a season or two before he's walking in wet shoes and has to buy another pair. A rich man buys $50 boots that are made better and give him 10 years of dry feet. The poor man has spent $100 over those 10 years and still has wet feet.
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