Npower

Delight36

Hi hope someone can help. Back in 2012 my husband worked in a newly opened restaurant and opened an account with Npower on their behalf. But he left in February 2013 as the restaurant was due to close which it did shortly after. Then in August 2016 he receives a letter from the county court to our home address addressed to him (but as a Mrs) saying he owes npower £6k from bills dated June 2013 to July 2013. As no mention of the restaurant was stated he replied to the court saying we don't have an account with npower and will not pay this and he also told them that he is a MR not MRS. We didn't hear nothing back until a week ago he received a court judgement (again as MRS) so I called their solicitors which weren't helpful stating that this bill is for the restaurant and we need to pay or get a solicitor or go citizens advice bureau. What do we do? To be honest, we can't really afford a solicitor. This is really stressing us out and are scared we'll have bailiffs come to our home. Any help would be great

fredandwilma

Re posted the response from D_M_E from another thread in case you didn't see this:-

https://forums.moneysavingexpert.com/discussion/comment/72015704#Comment_72015704

hth

f&w

nPower

Delight36 wrote: »

Hi hope someone can help. Back in 2012 my husband worked in a newly opened restaurant and opened an account with Npower on their behalf. But he left in February 2013 as the restaurant was due to close which it did shortly after. Then in August 2016 he receives a letter from the county court to our home address addressed to him (but as a Mrs) saying he owes npower £6k from bills dated June 2013 to July 2013. As no mention of the restaurant was stated he replied to the court saying we don't have an account with npower and will not pay this and he also told them that he is a MR not MRS. We didn't hear nothing back until a week ago he received a court judgement (again as MRS) so I called their solicitors which weren't helpful stating that this bill is for the restaurant and we need to pay or get a solicitor or go citizens advice bureau. What do we do? To be honest, we can't really afford a solicitor. This is really stressing us out and are scared we'll have bailiffs come to our home. Any help would be great

Hi Delight36

Sorry to hear this. It sounds like it's in relation to a Business account, please email me at the address on my page and I can put you in contact with the relevant team.

Thanks

Jade

Delight36

nPower_company_representative wrote: »

Hi Delight36

Sorry to hear this. It sounds like it's in relation to a Business account, please email me at the address on my page and I can put you in contact with the relevant team.

Thanks

Jade

Hi Jade, thanks for your reply. I've emailed you from the email address given on your page. Not sure if I sent it to the right one. Let me know if you got it.
Thanks
Duysal

D_M_E

While the offer of help from the Npower rep is welcome, you should contact the court and ask and set the ball going to get the judgement set aside - you only have a short period of time in which to do so.

From experience - and many posts on these forums - the various departments of Npower do not talk to each other or, if they do actually talk, each department has its own agenda and nothing seems to stop the juggernaut they set in motion.

You need to contact the court NOW.

footyguy

See the reply given in your fisrt post 2 days ago in this other thread

https://forums.moneysavingexpert.com/discussion/5424730

Delight36

D_M_E wrote: »

While the offer of help from the Npower rep is welcome, you should contact the court and ask and set the ball going to get the judgement set aside - you only have a short period of time in which to do so.

From experience - and many posts on these forums - the various departments of Npower do not talk to each other or, if they do actually talk, each department has its own agenda and nothing seems to stop the juggernaut they set in motion.

You need to contact the court NOW.

Thanks for advice. I will call the court tomorrow. Do I straight just ask them to put the judgement aside? Will they do this? In the meantime if they do, would I need a solicitor or is going to the citizens advice bureau enough as what if I can't afford a solicitor? So sorry for all the questions x

D_M_E

https://www.gov.uk/county-court-judgments-ccj-for-debt/if-you-dont-owe-the-money

should explain what you have to do.

You should go to the court in person and take the filled in form you downloaded from the above link with you.

The clock is ticking.

Delight36

I can't really go to the court in person as its in Northampton and I have two kids. I'll just give them a call. Thank