Warner Holiday Insurance

Last year in May 2016 I was due to go away for a 3 day break to the Isle of Wight staying at a Warner Hotel.
However I was an emergency admission to Hospital and spent 17 days in Hospital.
I came out 8 days before I was due to go away but because I would be driving I wasn't allowed to go by my GP.
For the past 7 months I have been recovering and only now am I well enough to take this on.
It seems because I didn't take out Warner's Insurance I am not allowed to get a refund.
In their Terms & Conditions it does state this;
Please remember holidays not covered by Warner Holiday Protection will not be refunded or transferred.

My question is, Are they breaking the law in doing this?

Comments

  • Robin9
    Robin9 Posts: 12,657 Forumite
    Part of the Furniture 10,000 Posts Name Dropper
    Did you claim on your own Travel Insurance ?
    Never pay on an estimated bill. Always read and understand your bill
  • I didn't have Travel Insurance.
  • Quentin
    Quentin Posts: 40,405 Forumite
    Lienshare wrote: »
    I didn't have Travel Insurance.
    In that case you are stuck with no refund as set out in the ts + cs you agreed to when buying the holiday!
  • McKneff
    McKneff Posts: 38,857 Forumite
    Part of the Furniture 10,000 Posts Name Dropper
    Of course you would not get a refund from Warner insurance, you didn't take it out and pay for it .

    No law has been broken , I suggest you just move on.
    make the most of it, we are only here for the weekend.
    and we will never, ever return.
  • Okay, however being forced to take out their Insurance Cover is if I'm not mistaken, against the law.

    I will seek legal advice on this, but I thought I would ask on here first.
  • Tigsteroonie
    Tigsteroonie Posts: 24,954 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Photogenic
    Lienshare wrote: »
    Okay, however being forced to take out their Insurance Cover is if I'm not mistaken, against the law.
    But you weren't forced. You had the option of taking out their insurance (which means you could claim in an event such as this), or not taking out their insurance (but forgoing any right to claim if you cannot travel). It's a decision that you took.
    :heartpuls Mrs Marleyboy :heartpuls

    MSE: many of the benefits of a helpful family, without disadvantages like having to compete for the tv remote

    :) Proud Parents to an Aut-some son :)
  • Quentin
    Quentin Posts: 40,405 Forumite
    Lienshare wrote: »
    Okay, however being forced to take out their Insurance Cover is if I'm not mistaken, against the law.

    I will seek legal advice on this, but I thought I would ask on here first.
    You are mistaken,


    (You weren't "forced" to take out their cover - and you didn't!)


    (Assuming this is not a wind up.) Don't waste your money paying for legal advice over that!
  • comeandgo
    comeandgo Posts: 5,896 Forumite
    Part of the Furniture 1,000 Posts Name Dropper
    I think you misunderstand their conditions. Warners will only give you your money back if you use their insurance. If you arrange your own insurance, which most people will do as it's usually cheaper, your own insurance company will repay you.
  • McKneff
    McKneff Posts: 38,857 Forumite
    Part of the Furniture 10,000 Posts Name Dropper
    Don't waste your time and money on legal advice. Move on
    make the most of it, we are only here for the weekend.
    and we will never, ever return.
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