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Any Recommended House Insurer

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  • EdGasket
    EdGasket Posts: 3,503 Forumite
    Hedgehog99 wrote: »
    I noticed a change with LV's call centre staff - they went from sounding professional to "people chatting down the pub" in an "alright, mate?" kind of way.

    Maybe that coincided with the MD change.

    Maybe he has replaced the professionals with mates from 'down the pub'. Personally I can't stand 'pally' chat in this type of situation. I don't want them to be my friend or ask how my day is (why would they care anyway), I just want my issue resolved with as least stress as possible.
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