Council messed up benefit/student exemption

viciti

I am in a situation where I get work related esa, but study a college course as permitted by jobcentre, I do not get a grant or loan just fees waived as on benefits.

Its a basic course so even if I wasn't on benefits I would not get a loan.

I moved house where things were fine, though I do remember getting a letter at old address stating benefit was on hold due to querying how a student can get benefits and I just handed in a short letter explaining this and it was reinstated.

This time it states I must provide evidence of a student loan, and proof the DWP knows about me being a student

This is very stressful for me as one of the reasons I get esa is down to mental health problems and anxiety,

So now I have all weekend to suffer stress.

What can I do? In part I am angry the staff are untrained enough they assume everyone who claims benefits as a student isn't entitled!

Bogalot

Answered on other thread.

agrinnall

Other thread here.

https://forums.moneysavingexpert.com/discussion/5593612