Mis Sold Windows

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My Sister who is on Benefits was conned into buying double glazing at a cost of £9,000 for a very small property, at the time she was suffering with depression on medication and vulnerable,i have found out that the salesman arranged the loan, i have asked her to gather all the paperwork for me. Is there anything she can do as she was and still is on a very low income and is unable to keep up the payments . I cannot understand how this loan could have been granted in these circumstances .
I would be grateful for any advice
I would be grateful for any advice
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Having depression does not mean she lacks capacity. Why did she allow the salesman into her home?
If the contract was made within the last fourteen days then, assuming the work has not been carried out, she would have the right to cancel. If the work has been carried out then she needs to arrange to pay what she owes.
The loan would have been through a separate finance company and if she passed the credit check, she passed the credit check.
I would have thought a visit to C.A.B. would be be a good place to start. Good luck!
Posting in a forum that actually has something to do with this would be a good idea for starters!
If a loan is involved, try the Loans Forum, or maybe Consumer Rights?
Double glazing salesmen will sell windows at!whatever price they can, to!whoever they can.
Anti-discrimination laws mean you can't be turned down for a loan because you're depressed, on medication or vulnerable.
Until you get the paperwork, including the loan application, then you won't know whether the!loan was obtained fraudulently or whether it was irresponsible of the lender.!
http://www.financial-ombudsman.org.uk/publications/technical_notes/financial-hardship-unaffordable-lending.htm
You should find out what trade bodies the double glazing company belongs to and speak to them too. Although I don't think anyone is going to say you get to keep the windows and not pay for them at all. You might be able to reschedule the loan and!get the interest frozen.