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Charged significantly more than original estimate.
Hobbington
Posts: 2 Newbie
Hello - first time posting here - please be nice :-)
My car needed work for it's MOT. The chap doing the MOT didn't have the necessary equipment so he took it to a local specialist who estimated it would cost £215.
Our chap called them during the day to ask if it was ready - they said it was taking longer than anticipated, but no further information was given. Certainly nothing was said about the cost.
Upon collection at the end of the day, a bill of £360 was presented - the increase due to the extra time the job took. After some conversation, the bill was reduced to £320.
This is close to 50% more than the original estimate.
Now I realise an estimate is not as binding as a quote, but that's a BIG price increase.
Can anyone say, with absolute certainty, if this is actually permissible?
Thank you for your time.
My car needed work for it's MOT. The chap doing the MOT didn't have the necessary equipment so he took it to a local specialist who estimated it would cost £215.
Our chap called them during the day to ask if it was ready - they said it was taking longer than anticipated, but no further information was given. Certainly nothing was said about the cost.
Upon collection at the end of the day, a bill of £360 was presented - the increase due to the extra time the job took. After some conversation, the bill was reduced to £320.
This is close to 50% more than the original estimate.
Now I realise an estimate is not as binding as a quote, but that's a BIG price increase.
Can anyone say, with absolute certainty, if this is actually permissible?
Thank you for your time.
0
Comments
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I wouldn't have said that was a "BIG price increase" in the grand scheme of things.0
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An estimate is not binding, a quote isIf you are querying your Council Tax band would you please state whether you are in England, Scotland or Wales0
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