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Premium rate rip-off by Vue cinemas

Ian011
Ian011 Posts: 2,432 Forumite
Fifth Anniversary 1,000 Posts Name Dropper
edited 27 January 2017 at 3:33PM in Phones & TV
BBC Radio 4 "You and Yours" discusses an ongoing telecoms rip-off.

http://www.bbc.co.uk/programmes/b0890kj6

On air, Wednesday, 25 January 2017 at 12:15.

Link that won't expire after 30 days:
http://www.fairtelecoms.org.uk/radio.html?199

Comments

  • Ian011
    Ian011 Posts: 2,432 Forumite
    Fifth Anniversary 1,000 Posts Name Dropper
    Anyone who has been directed to call a premium rate 084, 087 or 09 number to deal with an after-sales issue or enquiry to a retailer, trader or passenger transport company is entitled to a refund under consumer law:

    http://www.legislation.gov.uk/uksi/2013/3134/regulation/41/made

    The regulations were introduced by BIS on 13 June 2014.

    FCA regulations in force since 26 October 2015 extend similar provisions to cover customers dealing with banks, card companies and insurance companies.
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