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Malware problem

2

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  • dipsomaniac
    dipsomaniac Posts: 6,739 Forumite
    Part of the Furniture 1,000 Posts Name Dropper Combo Breaker
    edited 10 March 2017 at 11:25AM
    grumpycrab wrote: »
    I've just suffered a malware attack

    out of interest, do you know the source of the attack?

    i can't remember having any viruses but maybe had a malware attack in the past. if anything goes wrong i just do a clean install as that is the only way to guarantee that everything gets cleaned. it is a lot easier when all you data is on a server and onedrive, dropbox, google music/photos and nothing except programs on pc. also a great opportunity to have a clear out.

    i didn't know about a clean install damaging the drive until op mentioned it. just google it and the experts reckon you would have to do 100,000 installs to wear out ssd drive
    "The Holy Writ of Gloucester Rugby Club demands: first, that the forwards shall win the ball; second, that the forwards shall keep the ball; and third, the backs shall buy the beer." - Doug Ibbotson
  • Also run a scan with a rootkit cleaner. MBAM do one. Plus delete all your restore points and scan again with MBAM and AdwCleaner.
    “Learn from the mistakes of others. You can never live long enough to make them all yourself.”
    ― Groucho Marx
  • System
    System Posts: 178,428 Community Admin
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    Unfortunately that is not currently an option. We will be buying a home cloud shortly, will be able to back up everything and then do a restore, but have always considered that to be a last resort, have always felt, whether rightly or wrongly, that it damages the disc to a small extent.

    Don't get me wrong, we do have most things backed up currently, just ran out of storage so we are reduced to using DVDs at the moment.
    Hi

    How clean are your backups?

    If you have data on DVD's and an external storage device could they not have infections on them?

    I think you need to scan everything, otherwise you may be cleaning out something that will just get replaced from backup.
    This is a system account and does not represent a real person. To contact the Forum Team email forumteam@moneysavingexpert.com
  • Bullish
    Bullish Posts: 9 Forumite
    Ninth Anniversary First Post Combo Breaker
    If you have access to another computer then I would look at getting a recovery disk from the likes of Kaspersky or Avira and booting from that. This would help get rid of nasties that lurk around and are hidden while Windows is running. Both are free to get.
  • System
    System Posts: 178,428 Community Admin
    10,000 Posts Photogenic Name Dropper
    have always felt, whether rightly or wrongly, that it damages the disc to a small extent.

    Its never done that, ever in the history of hard drives.
    This is a system account and does not represent a real person. To contact the Forum Team email forumteam@moneysavingexpert.com
  • Enterprise_1701C
    Enterprise_1701C Posts: 23,415 Forumite
    Part of the Furniture 10,000 Posts Photogenic Mortgage-free Glee!
    Interesting chat going on here lol

    Anyway, I think I have solved the malware issue.

    Whilst I have not made it go away, I have found a way to avoid it.

    It seems to be on a time trigger, about 19:45 each night, so I have changed the time on my laptop and so far it has not shown it's face tonight. At least that keeps it in check for the time being.
    What is this life if, full of care, we have no time to stand and stare
  • debitcardmayhem
    debitcardmayhem Posts: 13,620 Forumite
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    Interesting chat going on here lol

    Anyway, I think I have solved the malware issue.

    Whilst I have not made it go away, I have found a way to avoid it.

    It seems to be on a time trigger, about 19:45 each night, so I have changed the time on my laptop and so far it has not shown it's face tonight. At least that keeps it in check for the time being.
    search for task scheduler , then delete it(the task of course)
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  • search for task scheduler , then delete it(the task of course)

    Thank you, spent ages trying to decide where the trigger would be :rotfl::rotfl::rotfl:

    Anyway, think I got it, when I clicked on it it triggered the AV too, it resisted a little, even replicated twice, but I have gone back into the task scheduler and it no longer appears to be there so fingers crossed :D
    What is this life if, full of care, we have no time to stand and stare
  • Heedtheadvice
    Heedtheadvice Posts: 3,000 Forumite
    Part of the Furniture 1,000 Posts Name Dropper
    edited 25 March 2017 at 12:12PM
    ^^ good suggestion above.

    Let's hope that is you fixed......
    .......
  • Enterprise_1701C
    Enterprise_1701C Posts: 23,415 Forumite
    Part of the Furniture 10,000 Posts Photogenic Mortgage-free Glee!
    I can excuse anything on here if it has solved the problem :D

    The test will be when it is being used tonight.
    What is this life if, full of care, we have no time to stand and stare
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