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[Items on finance when stolen] Barclays Partner Finance & Apple

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loopdaloop
loopdaloop Posts: 38 Forumite
edited 24 January 2017 at 9:13PM in Credit cards
Hello,
Please can someone confirm that if you have an item on credit (in this case a macbook on Barclays Partnership Finance through the shop) - if its stolen, the loss is equally that of the credit provider.

I believe its something to do with credit protection?

As under the consumer Credit Act. Under Section 75 of this Act, credit cards must provide protection for a purchase above £100 and below £30,000.

I assume this applies to finance / loan type agreements but I may be wrong.

Many thanks.

[yours burgled]
«1

Comments

  • [Deleted User]
    [Deleted User] Posts: 35,242 Forumite
    Part of the Furniture 10,000 Posts Photogenic Name Dropper
    No.

    Contact your home insurance.
  • eskbanker
    eskbanker Posts: 37,323 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Photogenic
    loopdaloop wrote: »
    Hello,
    Please can someone confirm that if you have an item on credit (in this case a macbook on Barclays Partnership Finance through the shop) - if its stolen, the loss is equally that of the credit provider.

    I believe its something to do with credit protection?

    As under the consumer Credit Act. Under Section 75 of this Act, credit cards must provide protection for a purchase above £100 and below £30,000.

    I assume this applies to finance / loan type agreements but I may be wrong.

    Many thanks.

    [yours burgled]
    Just to expand on the previous post, CCA section 75 does offer some protection but only against misrepresentation or breach of contract by the supplier. In the case of theft there has been no such breach or misrepresentation, so therefore no claim against the supplier, or the card provider under s75, and hence the advice to claim on your insurance instead....
  • bris
    bris Posts: 10,548 Forumite
    Part of the Furniture 10,000 Posts Name Dropper
    Some credit cards used to offer theft and accidental cover to purchases years ago but this was a bonus, a sales tactic just like the interest free period we get today and not a legal right.


    It's been a long time since any provider offered that so no, you don't have a claim through the lender.
  • Thanks, irony here is that I thought I'd get it on finance 'just in case' anything happened for that extra level of protection that doesn't exist.
  • boo_star
    boo_star Posts: 3,202 Forumite
    Part of the Furniture 1,000 Posts
    loopdaloop wrote: »
    Thanks, irony here is that I thought I'd get it on finance 'just in case' anything happened for that extra level of protection that doesn't exist.

    It's not really ironic.

    At least no more ironic than expecting your car insurance to cover your medical expenses for the bout of diarrhoea you suffered after eating a dodgy kebab.
  • I hope you weren't paying their standard 14.9% APR on the hope of this - never worth taking finance if you don't have to
  • inkwat
    inkwat Posts: 31 Forumite
    Credit cards will offer protection on the basis of the seller not delivering on the contract expected. For example, if you do not receive what you paid for, or if the item breaks before warranty is up etc. etc. - general buyer issues.

    It won't offer protection for loss or burglary unless it explicitly states this. You need to claim through your home insurance/gadget insurance (if you have the latter).
  • eskbanker
    eskbanker Posts: 37,323 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Photogenic
    boo_star wrote: »
    It's not really ironic.
    I can think of someone who'd probably disagree!
    A traffic jam when you're already late
    A no-smoking sign on your cigarette break
    It's like ten thousand spoons when all you need is a knife
    It's meeting the man of my dreams
    And then meeting his beautiful wife
    And isn't it ironic, don't you think
    Er, no actually....
  • rtho782
    rtho782 Posts: 1,189 Forumite
    Part of the Furniture 1,000 Posts
    They offer extra protection, if you'd had an issue like the retailer going bust and never delivering the item, or the item breaking and the retailer refusing to repair it, you could have gone after the credit card company.

    That doesn't mean they insure it against loss and theft for free.
  • MallyGirl
    MallyGirl Posts: 7,222 Senior Ambassador
    Part of the Furniture 1,000 Posts Photogenic Name Dropper
    bris wrote: »
    Some credit cards used to offer theft and accidental cover to purchases years ago but this was a bonus, a sales tactic just like the interest free period we get today and not a legal right.


    It's been a long time since any provider offered that so no, you don't have a claim through the lender.

    My Amex gives me 90 days Purchase protection - covers theft or damage up to £2500 per item bought on card. Better than nothing
    I’m a Senior Forum Ambassador and I support the Forum Team on the Pensions, Annuities & Retirement Planning, Loans
    & Credit Cards boards. If you need any help on these boards, do let me know. Please note that Ambassadors are not moderators. Any posts you spot in breach of the Forum Rules should be reported via the report button, or by emailing forumteam@moneysavingexpert.com.
    All views are my own and not the official line of MoneySavingExpert.
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