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Can I claim money back
Options

Cancerianone
Posts: 2 Newbie
in Credit cards
Thank you for reading my post.
I recently bought a scuba drysuit in person, off a limited retail shop.
At the time of purchase it seems the retailer put the transaction through PayPal first. This was not told to me.
I left the suit to be altered free of charge as it was slightly too big.
After a broken promise of getting the suit fixed I find shortly afterwards that the company has closed for business and will be entering administration.
I have not received any correspondence from the company regarding my goods and they haven't contacted me to let me know what is happening, although they have released a general statement.
Can I make a claim?
I have read that I may or may not be covered by article 75 unless the type of PayPal account they have would include me.....If not can a charge back be used if I don't get the suit.
Any help appreciated
Thanks in advance.
What are my options
I recently bought a scuba drysuit in person, off a limited retail shop.
At the time of purchase it seems the retailer put the transaction through PayPal first. This was not told to me.
I left the suit to be altered free of charge as it was slightly too big.
After a broken promise of getting the suit fixed I find shortly afterwards that the company has closed for business and will be entering administration.
I have not received any correspondence from the company regarding my goods and they haven't contacted me to let me know what is happening, although they have released a general statement.
Can I make a claim?
I have read that I may or may not be covered by article 75 unless the type of PayPal account they have would include me.....If not can a charge back be used if I don't get the suit.
Any help appreciated
Thanks in advance.
What are my options
0
Comments
-
Section 75 won't apply.
Go through the Paypal scheme.0 -
Hi,
Thanks for the reply.
I have contacted PayPal and they can't help either as the transaction was made through a PayPal card reader so they don't have an official transaction to make a claim against...
They said do a charge back via the credit card and because I have tried with PayPal already it should be an easier process..
Will see..0 -
Hi. I am not sure if this article will help you. Good luck!
http://www.telegraph.co.uk/finance/personalfinance/money-saving-tips/jessicainvestigates/11258422/PayPal-loophole-allows-Barclaycard-to-refuse-credit-card-refund.html0
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