Insure4Retirement - Your Feedback

MarkBedford

as previous threads I completed all the questions and applied--their site crashed and they wanted me to phone...back to comparison site for me.

bb0118

Unable to offer a quote...

well that's 10 mins of my life im not gonna get back....

hilp97

Recently went through your link to these for a home insurance quote. Requested no calls but have been relentlessly pestered by them ever since - 3 times yesterday plus a voicemail (silent). The quote was far higher than others too. You asked for feedback on this company so hope this is useful to you.

IB7529

They STINK
I have had to fight for the promised Amazon voucher for over 2 months now, each phone call they break another promise.
What would they be like if I had to make a claim.

dearcity

Although I did have to ring in at the end of the process, the result was that I was able to increase my cover and halve the price I was paying for my home and content insurance. I'm in Grade listed II building and the insurance is horrendous compared to regular houses - so it was a pleasant surprise to come across a company offering more reasonable rates.

The contact centre person I dealt with was also very good and in a couple of categories was able to increase the insurance cover at no additional cost to me, so this one is worth ringing in for I think - but to get the Amazon voucher start off the process online - then it has the correct code in their system.

nightrider1951

Hi, MSE asking for our experiences regarding title heading. Applied for quote from Insure4Retirement and was very disappointed in their quotation given. £12.00 more a month for nothing extra. Last years quote from Budget went up by £50 a year and is still better than this new quote.

msrlh

I'm disappointed with them. I followed the link in the MSE article and there is an issue with their website so after filling in tons of very detailed information, I could go no further because one of the answer buttons was unresponsive. I called them - was told they have heard no other reports of problems with their website. I was offered only the opportunity of getting a phone quote. I raised that this would probably be more expensive than an online quote and he agreed it probably would be. I asked for an email to report the technical issue and he spent ages 'trying to find the email address' and then gave me a standard customer services email address.
I have emailed them about the bug but after reading this thread I expect that even if the website is fixed and I'm able to get a quote, it won't be competitive.
Really not impressed with them.

charter123

I wish that I had read previous posts re Insure4retirement before being subjected to the laborious process of completing their online questionnaire only for it to 'bomb' at the very end.

I repeated the process on various days using two different browsers only to finally ring the telephone number quoted in the error message given at the end of the abortive exercise.

I spoke to a lady and explained what had happened and she put me on hold while she left to have a conversation with the website team (or so she said). After a few minutes she returned and , after apologising for the delay, advised me that I was the only person to have experienced this problem but that she could give me a quote over the telephone.

I replied that I would only do this if, having decided to proceed with a policy, I would still qualify for the £60 Amazon Voucher ( I now learn that this had been £75 a while ago).

As I anticipated the response was in the negative and the lady, whilst civil, tried to talk over me when I voiced (politely) my frustration. I was having none of this and in turn asserted myself and managed to finally give my observations about the online process.

I was again told that I was the only person to experience any problems.

For the record, I have subsequently repeated the process using two more browsers and (surprise, surprise) have encountered the same 'brick wall'.

I have only now read the feedback from others which , in the main, indicate a very expensive organisation; reference is also made to the useless link given here.

To anyone intending to use the aforementioned link I would say this: "DON'T BOTHER !"