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Refund issue
KCP1990
Posts: 1 Newbie
Hey guys,
I was just wondering if you could help me.
A company recently took three unauthorized payments from my bank card so I contacted them and they agreed to refund the three payments. This was back in October and they assured me the money would be with me within 14 days. I never received it.
I contacted them a few days ago and was told that the refund had been processed and that I needed to contact my bank.
My bank are saying that no refund has been processed.
I feel like I'm just going back and forth back and forth.
What should i do next? It amonts to £147.00 which is a lot of money for me.
I was just wondering if you could help me.
A company recently took three unauthorized payments from my bank card so I contacted them and they agreed to refund the three payments. This was back in October and they assured me the money would be with me within 14 days. I never received it.
I contacted them a few days ago and was told that the refund had been processed and that I needed to contact my bank.
My bank are saying that no refund has been processed.
I feel like I'm just going back and forth back and forth.
What should i do next? It amonts to £147.00 which is a lot of money for me.
0
Comments
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If the payments are unauthorised, get the bank to deal with them as such.urs sinserly,
~~joosy jeezus~~0 -
Hey guys,
I was just wondering if you could help me.
A company recently took three unauthorized payments from my bank card so I contacted them and they agreed to refund the three payments. This was back in October and they assured me the money would be with me within 14 days. I never received it.
I contacted them a few days ago and was told that the refund had been processed and that I needed to contact my bank.
My bank are saying that no refund has been processed.
I feel like I'm just going back and forth back and forth.
What should i do next? It amonts to £147.00 which is a lot of money for me.
Seems like your being messed about by the company who took unauthorised payments.
Go to the bank and dispute the transactions and cancel your card.0
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