Hsbc debit card declined

Good morning,

Hope you are all well, im new to this site and not sure if i am posting in the correct thread. Just wondered if anybody had any advice.. i tried to use my Debit card yesterday a couple of times and it was declined, there is more than enough money in there. I then tried to see a balance at the ATM and withdraw money and it would not let me do either. Has this happened to anybody else. Just wondering why this would happen.

Many thanks in advance
nic

Comments

  • Contact the bank. There's a hundred reasons but we don't know which one applies to you.
  • nic74
    nic74 Posts: 6 Forumite
    Any examples of the reasons.

    This happened just before christmas also.

    thanks
  • You will need to ask the bank. The same happened to me with my Nationwide card last year and they'd cancelled the card without informing me as they believed there had been an attempted fraudulent transaction online. Luckily I was able to transfer some money to another account and use that whilst I waited for a replacement card to arrive.
    House sale/purchase progress (we're selling our rental property and currently living in rented so no pressure to complete both on the same day).

    2/6 - Accepted offer on our house.

    15/6 - AIP in place with Halifax
    18/6 - Offer accepted on our dream home!
    19/6 - Solicitors instructed
    23/6 - Broker applied for AIP with Nationwide to allow us 23 years due to hubby's age - AIP referred!
    24/6 - AIP approved
    5/7 - Full application finally in with Nationwide & valuation booked within 2 hours
    6/7 - Valuation
    12-13/7 - Hard credit searches on both of us with TransUnion (Credit Karma)
    13/7 Hard search Equifax (ClearScore)
    14/7 Proof of deposit requested in a different format
    19/7 Gifted deposit form requested for non-sale part of the deposit - funds were from some inheritance, not gifted - deed of variation sent.
    2/8 Text and email saying offer issued, details to follow in the post!

    21/9 Exchanged on both properties
    24/9 Completed on sale
    14/10 Due to complete on purchase
  • [Deleted User]
    [Deleted User] Posts: 35,242 Forumite
    Part of the Furniture 10,000 Posts Photogenic Name Dropper
    edited 18 January 2017 at 10:33AM
    nic74 wrote: »
    Any examples of the reasons.

    fraud block
    money laundering block
    security breach
    corrupted chip
    wrong PIN
    lost and stolen block
    suspicious spend pattern
    replacement card issue
    account closure
    accidental card block
    expired card
    system error
    merchant error
    ATM error

    Or you simply bank with Natwest and it's their annual screw up.
  • Oakdene
    Oakdene Posts: 2,560 Forumite
    1,000 Posts Combo Breaker
    Have you entered your pin incorrectly a number of times when trying to pay for an item? I did this on a night out & I was drunk & entered my pin in wrong (must have been a few times) & It got blocked.

    I went into my bank to ask what was happening & they explained the pin had been blocked, all I had to do was reset it in a cash machine.
    Dwy galon, un dyhead,
    Dwy dafod ond un iaith,
    Dwy raff yn cydio’n ddolen,
    Dau enaid ond un taith.
  • nic74
    nic74 Posts: 6 Forumite
    Its a nitemare, most embarrassing.

    thankyou
  • HiToAll
    HiToAll Posts: 1,297 Forumite
    Why come on here and ask that and get guesswork replies? Surely in the same amount of time as took to post here, you could have phoned your bank, got the answer, and be on your merry way.
  • nic74
    nic74 Posts: 6 Forumite
    i am in work and unable to telephone at the moment.

    Sorry if i was wasting anyones time.

    thanks
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