CHAPS International payment unexpected

Annarieb

Hi Guys

Total newbie to the boards but I've revived a chaps international payment to my account today for just over £600. The reference begins with PCM.

Wondered if anyone could shed any light with this reference having maybe had similar? Bank can't tell me anything at the moment

agrinnall

Press your bank harder, the person who answers the phone probably can't answer it as they won't see a CHAPS international payment often, if ever, but they can either put you through to someone who can explain or ask the question on your behalf.

Ballard

By law your bank will know who sent it and I can't think of any reason why they wouldn't know it immediately. As per Agrinnall, get back in touch with your bank and ask for the remitter and any references.

I used NatWest in a previous job and their references often started PCM so if you bank with them that's probably why.