We’d like to remind Forumites to please avoid political debate on the Forum.

This is to keep it a safe and useful space for MoneySaving discussions. Threads that are – or become – political in nature may be removed in line with the Forum’s rules. Thank you for your understanding.

📨 Have you signed up to the Forum's new Email Digest yet? Get a selection of trending threads sent straight to your inbox daily, weekly or monthly!
The Forum now has a brand new text editor, adding a bunch of handy features to use when creating posts. Read more in our how-to guide

Plusnet - a cautionary tale

2»

Comments

  • annandale
    annandale Posts: 1,451 Forumite
    1,000 Posts Combo Breaker
    Compensation because a router is late? Theyve said they are going to refund. I assume credit his account.
  • Er.......To get compensation for their incompetence by escalating!!

    Well why stop there, perhaps they should escalate it to the Houses of Parliament and cut out the middleman?
  • Well why stop there, perhaps they should escalate it to the Houses of Parliament and cut out the middleman?

    Good idea.
  • Becen
    Becen Posts: 59 Forumite
    Ninth Anniversary 10 Posts Combo Breaker
    His router hasn't arrived yet, why would he bother trying to contact the CEO?

    Unfortunately I think some people are quick to jump on the mistakes of others, especially companies. I appreciate that they company has made a mistake, but they appear to be rectifying the issue as best as possible.

    If they weren't interested in hearing from OP, then it would be a different matter.
This discussion has been closed.
Meet your Ambassadors

🚀 Getting Started

Hi new member!

Our Getting Started Guide will help you get the most out of the Forum

Categories

  • All Categories
  • 353.8K Banking & Borrowing
  • 254.3K Reduce Debt & Boost Income
  • 455.2K Spending & Discounts
  • 246.9K Work, Benefits & Business
  • 603.4K Mortgages, Homes & Bills
  • 178.2K Life & Family
  • 260.9K Travel & Transport
  • 1.5M Hobbies & Leisure
  • 16K Discuss & Feedback
  • 37.7K Read-Only Boards

Is this how you want to be seen?

We see you are using a default avatar. It takes only a few seconds to pick a picture.