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Plusnet - a cautionary tale
Comments
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Compensation because a router is late? Theyve said they are going to refund. I assume credit his account.0
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stephenliverpool1 wrote: »Er.......To get compensation for their incompetence by escalating!!
Well why stop there, perhaps they should escalate it to the Houses of Parliament and cut out the middleman?0 -
Colin_Maybe wrote: »Well why stop there, perhaps they should escalate it to the Houses of Parliament and cut out the middleman?
Good idea.0 -
Colin_Maybe wrote: »His router hasn't arrived yet, why would he bother trying to contact the CEO?
Unfortunately I think some people are quick to jump on the mistakes of others, especially companies. I appreciate that they company has made a mistake, but they appear to be rectifying the issue as best as possible.
If they weren't interested in hearing from OP, then it would be a different matter.0
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