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Help Holiday Cottage Let


Hi, just want to ask a bit of advice!
Last night, I booked a holiday cottage let, 3 nights for £30.00.
Obviously I thought this was too good to be true!
I received a summary email & then a confirmation, stating the deposit I paid & when balance is due by.
This morning I received another email saying the holiday had gone through at an incorrect price, it should be £481.40, could I contact them to pay the correct deposit.
Do they have to honour that booking at £30.00?
I don't want to just cancel if there are chances I can go away that cheap :)
Thanks in advance :)

Comments

  • davidmcn
    davidmcn Posts: 23,596 Forumite
    Part of the Furniture 10,000 Posts Name Dropper
    Katrinaj72 wrote: »
    Do they have to honour that booking at £30.00?
    Not if you thought it was too good to be true.
  • G_M
    G_M Posts: 51,977 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Combo Breaker
    Advertised where/how? Booked how?

    What do the T & Cs say about cancellation (either side)?

    On the one hand I agree with david - you knew it was too good to be true.

    On the other hand I made an online puchase last Black Friday which was also 'too good to be true' but which I'd put down to BF discounting. It took a lot of arguing but eventually the seller honoured my purchase of a mis-advertised product.

    But the amount involved was less than in your case.
  • Marine_life
    Marine_life Posts: 1,059 Forumite
    Hung up my suit!
    Katrinaj72 wrote: »

    Hi, just want to ask a bit of advice!
    Last night, I booked a holiday cottage let, 3 nights for £30.00.
    Obviously I thought this was too good to be true!
    I received a summary email & then a confirmation, stating the deposit I paid & when balance is due by.
    This morning I received another email saying the holiday had gone through at an incorrect price, it should be £481.40, could I contact them to pay the correct deposit.
    Do they have to honour that booking at £30.00?
    I don't want to just cancel if there are chances I can go away that cheap :)
    Thanks in advance :)

    Why would you think it's ok to take advantage of someone who made a mistake?
    Would you be happy if the situation were reversed?
    Money won't buy you happiness....but I have never been in a situation where more money made things worse!
  • da_rule
    da_rule Posts: 3,618 Forumite
    Sixth Anniversary 1,000 Posts
    It will boil down to the terms and conditions. Whether there are clauses allowing the other party to cancel in the case of a mistake etc. Without seeing the terms it is hard to really advise you.

    At the least, you should be able to get your deposit back.
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