Excel parking fine

Rakesh.Chauhan_2

My friend got a parking fine from excel after using a faulty parking machine but only could enter the first character. They paid for the ticket.

A few weeks later, my friend got a fine in the post. I was asked to appeal for them because they don't have an email account. I did explaining the problem.

Excel dismissed it saying i should have called if the machine was broken and also said that no machines were broken that day. They also wrote in the letter that: "we are proceeding on the assumption that you were the driver of the vehicle in question unless you are able to prove the contrary"'

My question is should i respond to the appeal via IAS (https://www.theias.org) or ignore the response because they think it's me and not them.

Coupon-mad

No, do not try the IAS. This is made clear in the NEWBIES thread post #3.

He should use this case (Claim no. C8DP11F9 – Excel v Mrs S – 09/09/2016, Oldham Court) to throw at them and be ready for the crap from BW Legal, so start reading BW Legal threads and warn him this will go on all year and might result in a small claim (as you can see, this IS defendable but the person has to attend):

http://parking-prankster.blogspot.co.uk/2016/09/excel-parking-get-gladstonedby-bw-legal.html

http://parking-prankster.blogspot.co.uk/2016/12/excel-parking-services-ticket-machine.html

Who appealed, you in YOUR name or did you use your email but gave HIS name? Was his at the Peel Centre? If not, where?

Rakesh.Chauhan_2

Coupon-mad wrote: »

No, do not try the IAS. This is made clear in the NEWBIES thread post #3.

He should use this case (Claim no. C8DP11F9 – Excel v Mrs S – 09/09/2016, Oldham Court) to throw at them and be ready for the crap from BW Legal, so start reading BW Legal threads and warn him this will go on all year and might result in a small claim (as you can see, this IS defendable but the person has to attend):

http://parking-prankster.blogspot.co.uk/2016/09/excel-parking-get-gladstonedby-bw-legal.html

http://parking-prankster.blogspot.co.uk/2016/12/excel-parking-services-ticket-machine.html

Who appealed, you in YOUR name or did you use your email but gave HIS name? Was his at the Peel Centre? If not, where?

Thanks allot. I appealed using my email address but didn't give no names so i suspect they used the name within the email address.

Coupon-mad

OK so tell him to wait for a flurry of letters and not to ignore court papers. Did you not give any postal address?

Rakesh.Chauhan_2

Coupon-mad wrote: »

OK so tell him to wait for a flurry of letters and not to ignore court papers. Did you not give any postal address?

The letter was addressed to me at their house