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Reclaiming PPI from some years ago

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Around 10 years ago a young
    family member was with Smile/Co-operative Bank and because of low income/hardship had a situation where she was charged extortionate and disproportionate bank charges (e.g. £35 a time and sometimes several charges a week)
    She was unable to deal with it at the time, was unwell, and was in a cycle of receiving regular charges with insufficient money to cover - these fees were adding to being caught in cycle of debt and this went on for a considerable time with Co-operative Bank charging hundreds of pounds
    Is it too late to try and reclaim

    Comments

    • antrobus
      antrobus Posts: 17,386 Forumite
      I_Davidson wrote: »
      Around 10 years ago a young family member was with Smile/Co-operative Bank and because of low income/hardship had a situation where she was charged extortionate and disproportionate bank charges (e.g. £35 a time and sometimes several charges a week)
      She was unable to deal with it at the time, was unwell, and was in a cycle of receiving regular charges with insufficient money to cover - these fees were adding to being caught in cycle of debt and this went on for a considerable time with Co-operative Bank charging hundreds of pounds ...

      That's not PPI. That's bank charges.
      I_Davidson wrote: »
      ..Is it too late to try and reclaim

      See here
      http://www.moneysavingexpert.com/reclaim/bank-charges
    • Nasqueron
      Nasqueron Posts: 10,636 Forumite
      Part of the Furniture 10,000 Posts Photogenic Name Dropper
      The banks won the 2009 court case on "unfair charges", you will not be able to complain about historic issues. Unfortunately this is something that needed to be done at the time when the hardship started, sadly if she buried her head in the sand or didn't ask for bank assistance, they won't give it

      Sam Vimes' Boots Theory of Socioeconomic Unfairness: 

      People are rich because they spend less money. A poor man buys $10 boots that last a season or two before he's walking in wet shoes and has to buy another pair. A rich man buys $50 boots that are made better and give him 10 years of dry feet. The poor man has spent $100 over those 10 years and still has wet feet.

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