Lost M and S gift card

[Deleted User]

I've been very careless and lost my M and S gift card issued when I switched an account to M and S Bank in April last year. I think I have dropped it after making a purchase today.

It only had around £3 on it. However I am still due £10 top ups in Feb , March and April, making £30 in total, subject to meeting the requirements in January to March.

I am wondering if it is worthwhile contacting M and S Bank and asking if they can issue a second gift card linked to my account, cancelling the lost one, to enable me to receive the future credits. I realise that I cannot recover the credit on the card when it was lost.

Has anyone had to do this?

Quentin

Got to be worth a try - what have you got to lose by asking?

No_6

what have you got to loose, use a phone and talk nicely

[Deleted User]

Update. I raised this matter with M and S Bank via secure messaging back in January. I've received confirmation today that a replacement gift card is in the post to me.

[Deleted User]

It's amazing what can be achieved by talking to to the other party directly.

TheShape

There's been a lot of posts lately about banks being helpful when you contact them. I thought they were all supposed to be evil!

bigadaj

TheShape wrote: »

There's been a lot of posts lately about banks being helpful when you contact them. I thought they were all supposed to be evil!

Hang on, ginger Bob will be along to set you straight soon.

SuperAllyB

bigadaj wrote: »

Hang on, ginger Bob will be along to set you straight soon.

It'll be fine. M&S and HSBC are related and I'm almost certain that HSBC are one of GingerBob's favourite banks.