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Faulty Car on HP
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stingray87
Posts: 1 Newbie
in Motoring
I purchased a used car from Arnold Clark in October 16. From day one here was issues with it. Not start by and faulty brakes. We was given a 60day warranty from them and the service we received during this time was awful. They even tried to charge me wear and tear for a car I'd had for 3 weeks. After dealing with head office and awful customer service from branch staff and head office the initial fault was repaired at Nissan main dealer at Arnold Clark costs.
Now we are having issues with the car burning too much fuel and smoking which I believe is a injection timing issue or piston sealing problem. Both of which would of been covered by their warranty but has obviously expired. I'm now looking at costs to get this repaired but if it's extortionate I want to know if I'm within my right to give the car back to the dealer.
After all these faults should not of occurred this early into a 5 year finance package. Where by 3 months into it I'm already looking at ways to get out of it.
Please advise thanks.
Now we are having issues with the car burning too much fuel and smoking which I believe is a injection timing issue or piston sealing problem. Both of which would of been covered by their warranty but has obviously expired. I'm now looking at costs to get this repaired but if it's extortionate I want to know if I'm within my right to give the car back to the dealer.
After all these faults should not of occurred this early into a 5 year finance package. Where by 3 months into it I'm already looking at ways to get out of it.
Please advise thanks.
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Comments
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How 'used' was it when you bought it? While you're about it, save us all getting the Ouija boards out too and tell us what the car actually is.
Otherwise, my guess is a Volkswagen Micra3 saloon-estate 1.9454 petrol-diesel LPG electric hybrid.0 -
stingray87 wrote: »I purchased a used car from Arnold Clark in October 16. From day one here was issues with it. Not start by and faulty brakes. We was given a 60day warranty from them and the service we received during this time was awful. They even tried to charge me wear and tear for a car I'd had for 3 weeks. After dealing with head office and awful customer service from branch staff and head office the initial fault was repaired at Nissan main dealer at Arnold Clark costs.
Now we are having issues with the car burning too much fuel and smoking which I believe is a injection timing issue or piston sealing problem. Both of which would of been covered by their warranty but has obviously expired. I'm now looking at costs to get this repaired but if it's extortionate I want to know if I'm within my right to give the car back to the dealer.
After all these faults should not of occurred this early into a 5 year finance package. Where by 3 months into it I'm already looking at ways to get out of it.
Please advise thanks.
They aren't necessarily charging you for your wear and tear. Things like brakes and tyres etc are wear and tear issues that you should investigate before purchase.
When I bought my car my father in law who came with me noticed some scoring on the brake discs. Main dealer said that there was still a few thousand miles left on the discs and pads. I refused to buy the car until they replaced all discs and pads on all four corners. If you fail to pick up wear and tear items before purchase you are at mercy to their goodwill. Provided they are road legal, then they have no further responsibility unless they sold it as having new consumable items that turn out to need replacement a few weeks later.0 -
BeenThroughItAll wrote: »How 'used' was it when you bought it? While you're about it, save us all getting the Ouija boards out too and tell us what the car actually is.
Otherwise, my guess is a Volkswagen Micra3 saloon-estate 1.9454 petrol-diesel LPG electric hybrid.
Its an M3 Yaris, twin turbo, Golf petrol hybrid. Where the initial fault was fixed.Censorship Reigns Supreme in Troll City...0 -
As he says it was repaired at the Nissan dealer, and now has an injection problem it will be one of the Renault 1.5DCIs
As we know, Renault have made a gazillion of them, and only a few million have exploded, a very small percentage, which is a big comfort if yours explodesI want to go back to The Olden Days, when every single thing that I can think of was better.....
(except air quality and Medical Science)
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