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Problem ordering Sky BB, whats the fault?
benbfc
Posts: 263 Forumite
in Techie Stuff
Wonder if someone can help me!
Got a new line connected 2 weeks ago with BT, works fine.
Sky man installded sky today so i can ring up and order BB, rang up and it was:
"sorry sir" we cant find your number or postcode registering on our system,
go back to BT and check you are on their system.
So i go back to BT and they have my details all correct, both companies have the same address for me, why isnt it showing up on their system? Anyone know or has had anything similar happen? And know who to contact?
Any help would be great!!
Ben
Got a new line connected 2 weeks ago with BT, works fine.
Sky man installded sky today so i can ring up and order BB, rang up and it was:
"sorry sir" we cant find your number or postcode registering on our system,
go back to BT and check you are on their system.
So i go back to BT and they have my details all correct, both companies have the same address for me, why isnt it showing up on their system? Anyone know or has had anything similar happen? And know who to contact?
Any help would be great!!
Ben
0
Comments
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it can take between 24 48 hours to update but if not try bt again to get them to update the site0
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