MSE News: O2 Arena offers refunds after reseating blunder leaves kids 'hating Frozen'

Parents who splashed out on tickets to Disney on Ice's Frozen show at the O2 Arena are refusing to let it go after they were moved to inferior seats...
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'O2 Arena offers refunds after reseating blunder leaves kids 'hating Frozen''
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Comments

  • Ian011
    Ian011 Forumite Posts: 2,432
    1,000 Posts Fifth Anniversary Name Dropper
    Forumite
    Be aware that Regulation 41 of the Consumer Contracts Regulations 2013 requires an 01, 02, 03 or 080 number for after-sales enquiries and issues.

    If you are directed to call a premium rate 084, 087 or 09 number, Regulation 41(2) gives you the right to a refund of any excess call costs incurred.

    http://legislation.gov.uk/uksi/2013/3134/regulation/41/made

    The regulations have been in force since 13 June 2014.
  • Tiddlywinks
    Tiddlywinks Forumite Posts: 5,777
    I've been Money Tipped!
    Forumite
    Shouldn't this be on the 'days out' and 'entertainment' board?

    Yet again your team has just dumped another thread here and run off.
    :hello:
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