Do you have a JVC Camcorder ?

alanwjones

Do you have a JVC camcorder? Please Read -

Q. Important Notice to Camcorder Customers JVC has received reports that in certain circumstances, a small quantity of units of the models listed below, may, while in the camera mode, show no picture, a distorted picture and/or display "LENS CAP" even though the lens cap is removed. We have identified the cause as a failure of the CCD image sensor. Until 31st December 2007, JVC will cover the cost of repairs of units exhibiting these symptoms.

If your product is within the twelve month manufacturer's warranty, please return it to your retailer who will arrange a repair under the terms and conditions of the warranty.

If your product is outside warranty, please write to:

JVC Consumer Support
JVC UK Ltd
14 Priestley Way
London
NW2 7BA

Please enclose a copy of your purchase receipt and warranty certificate. Please note that proof of purchase is required. PLEASE DO NOT SEND YOUR CAMERA DIRECTLY TO JVC. You should send ONLY your purchase receipt and warranty certificate with a covering letter. JVC will contact you to advise how the repair will be carried out.

Please call 0870-330-5000 if you need any assistance in obtaining a free repair. We apologise for any inconvenience and are appreciative of your understanding and support.

Model Numbers Affected

VHS-C Camcorders
GR-FX15E, GR-FXM393E, GR-FXM39E, GR-FX16E, GR-FXM404E, GR-FXM40E, GR-SX19E, GR-SX25E, GR-SXM29E, GR-SXM49E, GR-SX26E, GR-SXM30E, GR-SXM50E

DVC Camcorders
GR-D20E, GR-D21E, GR-D22E, GR-D30E, GR-D31E, GR-D40E, GR-D50E, GR-D60E, GR-D70E, GR-DX25E, GR-DX35E, GR-DX45E, GR-DX55E, GR-DX75E, GR-DX95E, GR-PD1E, JY-HD10E, GR-D18E, GR-D225E, GR-D23E, GR-D24E, GR-D32E, GR-D33E, GR-D34E, GR-D43E, GR-D53E, GR-D54E, GR-D63E, GR-D73E, GR-DX27E, GR-DX28E, GR-DX36E, GR-DX37E, GR-DX47E, GR-DX48E, GR-DX57E, GR-DX67E, GR-DX77E, GR-DX78E, GR-DX97E

Source :- http://www.jvc.co.uk/knowledge-list.php?id=4#0
Alan.
You DO NOT reqire proof of purchase if Camcorder was a gift !
H.t.h. Someone.

derrick

http://forums.moneysavingexpert.com/showthread.html?t=398424&highlight=jvc+camcorder+repairs

Which also gives the normal phone number, 0208 208 7654, in place of the premium rate 0870 number

Kazdahn

JVC agreed to complete the repair work for me today for free without any hassle (camera bought in 2004) so looks like the time limit has been extended

Thomas99

Kazdahn wrote: »

JVC agreed to complete the repair work for me today for free without any hassle (camera bought in 2004) so looks like the time limit has been extended

Did you have a receipt, or did they agree to do the work without one?