Mis-sold PPI 1998: Kirkplan Kitchens (First National Bank, Abbey National) - advice?

war_baby

Hi, I've tried looking through other threads and am still not sure what to do about this, so would welcome any advice.

In 1998 I bought a new kitchen from Kirkplan Kitchens and Bedrooms (no longer in business, as far as I can tell) and the credit agreement included '£952.61 protected payment premium' which I didn't need but was told was compulsory. The credit ageement paperwork is for 'an unsecured loan' from First National Bank, which at the time was an Abbey National group company.

I believe Abbey sold First National to GE before Abbey was taken over by Santander, and I've seen on another thread that Cardiff Pinnacle are the underwriters for GE.

Do I have any chance of claiming this back? If so, do I contact Cardiff Pinnacle? If not, who?

Many thanks

[Deleted User]

Long before regulation in 2005.

-taff

Not a snowballs chance. Not only, as above, was it long before regulation, but the company that sold it to you has also gone bust so you have no one to complain to.

dunstonh

Do I have any chance of claiming this back? If so, do I contact Cardiff Pinnacle? If not, who?

The seller is the Kitchen company. They would hold liability. However, they were not regulated at the time. So, they do not have to consider the complaint. Also, it is mentioned that they no longer exist. So, you cant complain to them. The FSCS exists for people to complain to if the firm is no longer around. However, for insurance, they only consider sales after regulation. So, they are not available to you.

The lender has no liability as they did not sell it to you. The insurer is the only possible option but the success rate on that is tiny. Its odds of single digit success. A certain set of circumstances has to exist for the insurer to carry liability.

war_baby

Thanks for the replies - very helpful.