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No return within one hour - are these enforceable?

Sorry if this has been asked before!
I went to try on some boots in an outdoors type store - I wanted opinion from an expert advisor but she wasn't in for another 20 minutes so they suggested I come back. I drove off picked up something from another shop then came back - tried them on- asked a few questions then paid and left. Then on leaving I noticed this no return within one hour - I spent about 20 minutes there the first time (9.50-10.10/15) then came back at about 10.35 and left at 10.55. Am I going to get fleeced?:mad:

This seems rather silly and has put me off shopping there again - it'll end up with stores losing customers which I'd have thought they'd be bothered about! (which I'll tell the store manager if /When the ticket turns up!)

Replies

  • CastleCastle Forumite
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    redhead123 wrote: »
    Sorry if this has been asked before!
    I went to try on some boots in an outdoors type store - I wanted opinion from an expert advisor but she wasn't in for another 20 minutes so they suggested I come back. I drove off picked up something from another shop then came back - tried them on- asked a few questions then paid and left. Then on leaving I noticed this no return within one hour - I spent about 20 minutes there the first time (9.50-10.10/15) then came back at about 10.35 and left at 10.55. Am I going to get fleeced?:mad:
    What is the maximum parking time allowed?

    Because, if you're going to get "fleeced" then they will do so by treating this as just one visit, starting at 9.50am and finishing at 10.55am.
  • What happens if you have to go back for something within the hour? It seems bonkers?
    If it is a private company is this enforceable?
    The shop said it was no return within 3 hours when I called and asked later- they said they have parents dropping off and picking their kids up later - but perhaps they don't do it within an hour. I only noticed the sign when I left the second time and I'm sure it said an hour -either way it doesn't make a difference.

    I can't remember the maximum time allowed - it was a retail park place so I imagine not more than 2 or 3 hours.
  • CastleCastle Forumite
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    redhead123 wrote: »
    What happens if you have to go back for something within the hour? It seems bonkers?
    It's bonkers because on the second visit the same driver becomes a trespasser since there is no offer of parking. Of course, if a different driver returns then the no return policy wouldn't be applicable.

    If you want you could ask the shop if the no return policy applies to the car or the driver!
  • The_DeepThe_Deep Forumite
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    How are they to know that it was the same driver both times?


    If they were to go to court they would struggle.
    You never know how far you can go until you go too far.
  • edited 30 December 2016 at 3:10PM
    RedxRedx Forumite
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    edited 30 December 2016 at 3:10PM
    all invoices are ENFORCEABLE if a judge deems it so in a court of law (google Barry Beavis - he lost 3 times in 3 courts)

    many people seem to think they arent , yet tens of thousands of these go to court per annum , some win , some lose , those that lose find out the hard way that they "are enforceable"

    so the point here is if the PPC case can hold up in a court of law, via the MCOL route (small claims)

    only after a judge has decided can anyone answer your particular question about "enforcement"

    I hope you have read the NEWBIES sticky thread and are following the advice in there ?

    until you know what the signs say you wont know if there is a contract and what rules the driver or drivers may have broken, but by parking there they did agree by default to some form of contract

    but as there could have been 2 different drivers and they dont know who the driver (s) are then they will struggle to win their case (and yes its a stupid rule anyway)

    a landowner cancellation is best in these cases though (so complain to the retail park management , owner , or the shops themselves, and get a cancellation in writing
  • nigelbbnigelbb Forumite
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    I don't think that we have ever heard of a charge being issued in these circumstances i.e. customer returning within a forbidden period. As already pointed out there could never be any proof that it wasn't a different driver each time so the prohibition is unenforceable anyway & completely contrary to the interests of the retailers.
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