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Sofology

Hi I had my new sofas delivered on 21.11.16 from Sofology and there's a fault on both sofas as the buttons are all popping up, ive put a complaint in to then and asked to send my sofas back and order a different one, but they are saying I cant, is this true? ive had nothing but trouble as I'm still waiting for scatter cushions that should of arrive with the sofa.
thank you
Joanne

Comments

  • unholyangel
    unholyangel Posts: 16,866 Forumite
    Part of the Furniture 10,000 Posts Name Dropper
    when did you inform them you wanted to send it back?

    What do you mean the buttons are popping up?
    You keep using that word. I do not think it means what you think it means - Inigo Montoya, The Princess Bride
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