Cashback on Vanquis

I've applied for Vanquis credit card simply to get the £25 cashback. On 14/12, I received weekly offer email and apply on 16/12.
Now I got the card, phone Vanquis, they said there is on such offer?

Can anyone confirm if there is such an offer please and how to challeange Vanquis?
Thanks
Sue
«1

Comments

  • Both you and a friend can get £25 using the 'recommend a friend' link. I can't see any mention on their website of £25 cashback just for signing up.

    https://www.vanquis.co.uk/recommend-a-friend
  • SnowTiger
    SnowTiger Posts: 4,458
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    http://www.preclicked.com/ or similar?

    To get the £25 incentive you have to sign using the special link and follow the instructions.

    I guess it's simply someone taking advantage of Vanquis's recommend a friend offer.
  • YorkshireBoy
    YorkshireBoy Posts: 31,541
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    I suspect the "weekly offer email" mentioned is this one...

    http://www.moneysavingexpert.com/tips/14-12-2016/#credit
  • ixat
    ixat Posts: 42
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    Hi
    Did you ever get the £25 incentive?
    (Like you I only signed up for the £25 and have had loads of dodgy emails & phone calls to my new landline number that no one else has!) ever since.
  • Hi. Has anybody got the £25 yet? I also got the card because of the offer and have satisfied the conditions but not got it yet.
  • pollyanna24
    pollyanna24 Posts: 4,370
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    I rang them up to see what was going on and, as I expected, they didn't have a clue what I was talking about.

    They are getting someone from the marketing department to call me back, but I am guessing I won't get the £25 cashback and so I will just shut down the account. It hasn't cost me anything.
    Pink Sproglettes born 2008 and 2010
    Mortgages (End 2017) - £180,235.03
    (End 2021) - £131,215.25 DID IT!!!
    (End 2022) - Target £116,213.81
  • nossa_2
    nossa_2 Posts: 52
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    Just put the phone down, they are putting a request through to "client services". Will update here when I have a response.

    I have also opened a complaint threatening the ombudsman and have kept a pdf of the original link offer. Hope MSE are paying attention and will come down heavily on companies misusing this community to gain customers
  • After reading Vanquis were unaware I have referred this to MSE directly as it does say they "blagged" this deal so they are party to it. I too am waiting for my £25. Third statement arrived today.....no cash back applied, I have fulfilled the criteria.
  • Having just checked my Vanquis account balance, I can confirm the cash back was credited sometime yesterday. Thank you to any forum members and to MSE for any input you had resolving this.
  • nossa_2
    nossa_2 Posts: 52
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    Still nothing on my a/c have emailed MSE but this is really poor
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