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Natwest Login Problem - anyone else?
Prudence1
Posts: 41 Forumite
I can't seem to log into Natwest.
I get the following message, after I have entered my customer number:
"SECURITY MESSAGE - PLEASE READ CAREFULLY
For security reasons access to your Online Banking service has been restricted for 10 minutes. This is because your accounts may have been accessed from two different devices (a PC, Laptop, Tablet or Mobile), within a short period of time.
If you are trying to login because you have received:
A text or email alert advising of activity in your Online Banking service which you haven’t carried out
A phone call where you have been asked to provide your Online Banking security details, such as Customer Number, PIN and Password or card-reader codes
Then please contact us immediately.
"
There is no button / link i can see that allows me to continue with logging in and even after 10 minutes I get the same! Plus, prior to this I haven't logged on for over 12 hours.
I get the following message, after I have entered my customer number:
"SECURITY MESSAGE - PLEASE READ CAREFULLY
For security reasons access to your Online Banking service has been restricted for 10 minutes. This is because your accounts may have been accessed from two different devices (a PC, Laptop, Tablet or Mobile), within a short period of time.
If you are trying to login because you have received:
A text or email alert advising of activity in your Online Banking service which you haven’t carried out
A phone call where you have been asked to provide your Online Banking security details, such as Customer Number, PIN and Password or card-reader codes
Then please contact us immediately.
"
There is no button / link i can see that allows me to continue with logging in and even after 10 minutes I get the same! Plus, prior to this I haven't logged on for over 12 hours.
0
Comments
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Just logged in, no such message here. I would call Natwest asap to discuss. Also make sure you have no viruses or malware on your device.0
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