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Bit of a nightmare restoring iPhone from backup. Help?
JustAnotherSaver
Posts: 6,709 Forumite
I just went to the Apple store today to have my battery replaced as part of the free replacement program for iPhone 6S phones issued between the qualifying dates.
I backed up my phone before i left & i'm not trying to restore from that backup.
Every time i try and restore i get an error message saying that it couldn't restore as the iPhone disconnected except it obviously didn't. Not physically anyway.
The cable is genuine & is pretty much brand new. My old (genuine) cable started coming loose at the end, my wife uses her iPad cable to charge her iPhone & so gave me the new unused cable to the iPhone 6S that she recently bought.
I had a bit of a horror trying to restore not too long ago. The error message kept saying the backup was corrupt, but story short i was able to restore from that 'corrupt' backup in the end so i guess these error messages aren't always what they say they are.
I've so far tried it in 2 USB ports, one of which is direct to the motherboard.
When i backed it up the iPhone was iOS 10.1.1 which it still is. I understand 10.2 is the latest version but i don't want to upgrade to that and risk running in to problems where the backup version has to match the version currently on the iPhone. I don't even know if that's true or not but i don't want to find out the hard way either.
Any ideas?
On a side note, my PC & my laptop couldn't get my iPhone out of recovery mode the last time i had issues, but my sisters Mac did. On each of the 3 machines i tried to update the phone & like i say, only my sisters Mac allowed it for some reason.
Is it possible to transfer a backup which was made from iTunes installed on a Windows machine to a Mac & then restore from this backup?
Or when backing up an iPhone on a Mac does it create a different set of files or something?
I'm just throwing ideas out (that probably wont work, but there you go).
EDIT: If it matters then i changed the default backup location. After recently having my hard drive go a bit wrong i didn't want to risk losing important files if it ever wouldn't boot to Windows again so i changed the default backup location to another drive.
I backed up my phone before i left & i'm not trying to restore from that backup.
Every time i try and restore i get an error message saying that it couldn't restore as the iPhone disconnected except it obviously didn't. Not physically anyway.
The cable is genuine & is pretty much brand new. My old (genuine) cable started coming loose at the end, my wife uses her iPad cable to charge her iPhone & so gave me the new unused cable to the iPhone 6S that she recently bought.
I had a bit of a horror trying to restore not too long ago. The error message kept saying the backup was corrupt, but story short i was able to restore from that 'corrupt' backup in the end so i guess these error messages aren't always what they say they are.
I've so far tried it in 2 USB ports, one of which is direct to the motherboard.
When i backed it up the iPhone was iOS 10.1.1 which it still is. I understand 10.2 is the latest version but i don't want to upgrade to that and risk running in to problems where the backup version has to match the version currently on the iPhone. I don't even know if that's true or not but i don't want to find out the hard way either.
Any ideas?
On a side note, my PC & my laptop couldn't get my iPhone out of recovery mode the last time i had issues, but my sisters Mac did. On each of the 3 machines i tried to update the phone & like i say, only my sisters Mac allowed it for some reason.
Is it possible to transfer a backup which was made from iTunes installed on a Windows machine to a Mac & then restore from this backup?
Or when backing up an iPhone on a Mac does it create a different set of files or something?
I'm just throwing ideas out (that probably wont work, but there you go).
EDIT: If it matters then i changed the default backup location. After recently having my hard drive go a bit wrong i didn't want to risk losing important files if it ever wouldn't boot to Windows again so i changed the default backup location to another drive.
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