Success £2049

eskbanker

anotheruser wrote: »

But this doesn't count for the current selection of "paid for" accounts like Santander 123 and Club Lloyds...

Not true - both Club Lloyds and Santander 123 show a clearly-identifiable monthly account fee entry on their online statements. I don't get paper ones but would assume these items would be on those too....

ft_buyer

Wow, that's great news. Martin Lewis is effin amazing, the banks must absolutely hate him.:money:

PS: I had a paid current account sold to me right out of uni, but don't have any paperwork from then. You've inspired me to give it a go anyway, thanks!

Rocketdogroya wrote: »

On Monday Lloyds called me to say they would investigate it. Two hours later the agreed I should get £2049. THANK YOU MSE without your reclaim tool I wouldn't have bothered!:T

takman

GingerBob wrote: »

A few years ago some of the products were compulsory - I'm thinking HSBC here. They wouldn't allow my lad to take out a personal loan unless he took out the associated insurance. Eventually he got a refund of almost £2000, and like the OP, he didn't have to ask. They invited him to apply for it.

If he didn't want it then did he try and cancel it after the loan started?.

When I opened a bank account in 2009 with Natwest they sold me the premium account with a monthly fee. After 2 months I decided that it wasn't worth the money for me so I downgraded the account and got them to refund the 2 months I had paid. So there is no need for people to pay out for years and years then decide they were missold and it's unsuitable.

But on the other hand he could have wanted the insurance and happily paid it but managed to get a refund anyway due to the bank starting the process!!

Norscbu

takman wrote: »

That means at some point in the past on that account you have been paying out money for an unsuitable product. If you were fully in control of your finances why would you pay for an unsuitable product?

Why does it mean that? I didn't ask for a refund, it was given to me automatically.

I didn't pay for an unsuitable product, at the time I was happy with it.

takman

Norscbu wrote: »

Why does it mean that? I didn't ask for a refund, it was given to me automatically.

I didn't pay for an unsuitable product, at the time I was happy with it.

If you were happy with the product and it covered you for your circumstances then the bank has made an error in refunding you automatically. So your sure that the product would have covered you if you needed to claim?. If so I'm surprised the bank didn't get you to fill out any forms or ask any questions before automatically refusing you.

Norscbu

takman wrote: »

If you were happy with the product and it covered you for your circumstances then the bank has made an error in refunding you automatically. So your sure that the product would have covered you if you needed to claim?. If so I'm surprised the bank didn't get you to fill out any forms or ask any questions before automatically refusing you.

It was all handled by a third party. Why do you think the bank made an error in refunding me exactly?

Am I sure the product covered me? For the things I wanted covering for, yes. PPI was part of the product but not the whole product. There was travel and breakdown cover included which is what I actually wanted at the time. Was I miss-sold? possibly, I don't know, but someone else clearly thought I was and they took a proactive role in minimising damages, I am guessing.

takman

Norscbu wrote: »

It was all handled by a third party. Why do you think the bank made an error in refunding me exactly?

Am I sure the product covered me? For the things I wanted covering for, yes. PPI was part of the product but not the whole product. There was travel and breakdown cover included which is what I actually wanted at the time. Was I miss-sold? possibly, I don't know, but someone else clearly thought I was and they took a proactive role in minimising damages, I am guessing.

What third party?. Are you saying you used a Claims Management Company if so then the letter you got was probably just part of a marketing gimmick, did they take a percentage of the money claimed back?.

The bank is not going to proactively refund someone who was happy with the way it was sold to them and happy with the product, especially when you weren't actively pursuing a complaint. If they did this they are just wasting money.

If you did use a claims management company then they make up a range of reasons why you might have been missold which arnt always true. So claiming in that was could almost be considered fraud.

Norscbu

takman wrote: »

What third party?. Are you saying you used a Claims Management Company if so then the letter you got was probably just part of a marketing gimmick, did they take a percentage of the money claimed back?.

The bank is not going to proactively refund someone who was happy with the way it was sold to them and happy with the product, especially when you weren't actively pursuing a complaint. If they did this they are just wasting money.

If you did use a claims management company then they make up a range of reasons why you might have been missold which arnt always true. So claiming in that was could almost be considered fraud.

No, I am not saying I used a claims management company. the company I was contacted by was in "the news" and there were threads on this forum about it. I will try to remember the company, it was 3 maybe 4 years ago. Began with C.

edit: http://www.cppredressscheme.co.uk/customer-compensation/

it was this. CPP was part of the product I had paid for via natwest.

veryintrigued

Rocketdogroya wrote: »

On Saturday I decided to try reclaiming bank fees. I didn't have a lot of hope as it all happened in 2001 and I can't remember it and I definately don't have documents. But the benefit was mobile insurance. I had a Motorola pay as you go that was worth about a tenner and AA cover. I didn't have a car! On Monday Lloyds called me to say they would investigate it. Two hours later the agreed I should get £2049. THANK YOU MSE without your reclaim tool I wouldn't have bothered!:T

Want to buy some tartan paint?

takman

Norscbu wrote: »

No, I am not saying I used a claims management company. the company I was contacted by was in "the news" and there were threads on this forum about it. I will try to remember the company, it was 3 maybe 4 years ago. Began with C.

edit: http://www.cppredressscheme.co.uk/customer-compensation/

it was this. CPP was part of the product I had paid for via natwest.

Ah I see I what you mean now. CPP is the company that provided the insurance so that's why they sent you a letter directly. It was pretty rubbish card protection insurance and they used questionable selling tactics so that's why they had to sent a letter to alot of people who had it so they had the chance to put in a claim if they weren't happy with it.

But did you get it via a packaged bank account because you mentioned travel insurance and breakdown cover aswell?.