eBay money back guarantee

theonlywayisup

The seller seems like he doesn't want a resolution other than his money. The fact he didn't accept a return, didn't give you an opportunity to return/allow a collection and then has gone straight to a claim without even an LBA won't go in his/her favour.

From what you say, you have done as much as you have been able to.

Doctak

theonlywayisup wrote: »

The seller seems like he doesn't want a resolution other than his money. The fact he didn't accept a return, didn't give you an opportunity to return/allow a collection and then has gone straight to a claim without even an LBA won't go in his/her favour.

From what you say, you have done as much as you have been able to.

I think so but it's just a little daunting, which I think the seller intended, hoping I'd cave in and return the refund, I'm feeling more optimistic now ..Thank you

pappa_golf

soolin wrote: »

On one of the 'bailiffs are coming' type programme they were collecting a court debt from a buyer over an engine bought on eBay and returned under the eBay money back guarantee. However seller had gone to court and as far as I recall (and I may well be wrong as those programmes tend to be one sided in that you don't get the full picture) and had won by default as buyer had not defended the case.

Personally as long as you defend the case and there was nothing odd going on, and seller was given the chance to get their goods back, I can't see money claim online overturning a decision that had a basis in law- which eBay buyer guarantee has.

U.K. Law states a buyer has a change of mind guarantee for online sales , eBay merely follow that law, it cannot be overturned by a different court with no good reason.

the buyer paid by personal cheque , then cancelled the cheque , at no point did anyone mention if the engine had actually been returned to the seller , just that the cheque had been cancelled

almost a non ebay/paypal situation

soolin

pappa_golf wrote: »

the buyer paid by personal cheque , then cancelled the cheque , at no point did anyone mention if the engine had actually been returned to the seller , just that the cheque had been cancelled

almost a non ebay/paypal situation

I knew there was something odd about it- but couldn't seem to find a suitable string of keywords to do a Google search.

I still think the seller is throwing good money away by being silly and trying to go via moneyclaim online in the OP's case.