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Indigo Car Park - parked in an unauthorised space Penalty Notice

Hello All,

I've taken a look at the Newbies thread and wanted to ask some questions that I can't see answered there...

RMT and ASLEF strikes on Southern Rail forced me to go to a different station this week, and I ended up getting a penalty notice for parking in a 'Staff' space at one of Indigo's carparks. There was nowhere else to park as all available space in the car park had been taken, including people parking on double yellow lines, areas off the road (on the grass under trees!) and generally any space they could get into.

When I arrived after dropping off my children and travelling an extra 30 mins to get to this station, the only spaces available were 'Staff' or Disabled. Obviously wasn't going to take up the latter but as there were around 10 Staff spaces and only around 5 cars parked there I thought it was worth risking. I bought a ticket using the Indigo App, left a grovelling note on the dashboard and at the end of the day, came back to the Penalty Notice for 'Breach Code 3 Parked in an Unauthorised Area'. Some other cars parked in the Staff spaces did have Penalty Notices like me - cars parked in other unauthorised areas like the ones described above seemed to get away with it and had not received a Penalty Notice.

My questions are - I knew I had parked in a Staff space but given that there were pretty extreme circumstances (worst rail strikes for 20 years), other people were parking in 'unauthorised areas' and seem not to have been given a PN, do I have good odds if I appeal?

We have had two penalty notices from Indigo in the past (one in the last 3 months) so will they be able to look me or my wife up on their system which will compromise the strategy of not letting them know who the driver is?

Any views or advice would be really appreciated.

Comments

  • pappa_golf
    pappa_golf Posts: 8,895 Forumite
    1,000 Posts Combo Breaker
    they cannot ude your info from a previous ticket

    read the newbies thread , then type Indigo bylaws in the search box , railway land comes under bylaws and as such its the railways job to get you , not indigo , all popla cases are on hold ,

    newbies thread: https://forums.moneysavingexpert.com/discussion/4816822 you want the BLUE bpa template , and remember , https://popla.co.uk/
    Save a Rachael

    buy a share in crapita
  • Umkomaas
    Umkomaas Posts: 44,451 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Photogenic
    The rail strike must have been heaven for the private parking industry as people scrabble for any space to park in order to catch any train available, and in their panic, with little regard to the consequences.

    Reminds me of the crocs awaiting the wildebeest migration across their river!
    Please note, we are not a legal advice forum. I personally don't get involved in critiquing court case Defences/Witness Statements, so unable to help on that front. Please don't ask. .

    I provide only my personal opinion, it is not a legal opinion, it is simply a personal one. I am not a lawyer.

    Give a man a fish, and you feed him for a day; show him how to catch fish, and you feed him for a lifetime.

    #Private Parking Firms - Killing the High Street
  • Coupon-mad
    Coupon-mad Posts: 162,200 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Photogenic
    do I have good odds if I appeal?
    Yes if you step away from the story of what happened, and just use the template appeal in the NEWBIES thread for BPA members, then be ready with a nice long and strong POPLA appeal. Indigo are not contesting them at the moment it seems.
    PRIVATE 'PCN'? DON'T PAY BUT DON'T IGNORE IT (except N.Ireland).
    CLICK at the top or bottom of any page where it says:
    Home»Motoring»Parking Tickets Fines & Parking - read the NEWBIES THREAD
  • discat11
    discat11 Posts: 537 Forumite
    Part of the Furniture 500 Posts
    edited 18 December 2016 at 9:03AM
    Just a minor point I know -but 'staff' parking in railway car parks is usually for drivers IME.

    If you park there you may well find yourself having your own train cancelled due to having no driver.

    Not that I'm advocating parking in a disabled space in preference of course.
  • System
    System Posts: 178,438 Community Admin
    10,000 Posts Photogenic Name Dropper
    Reminds me of the crocs awaiting the wildebeest migration across their river!

    https://www.youtube.com/watch?v=0t-dMhDRw4c

    You can see the vultures on the side
    This is a system account and does not represent a real person. To contact the Forum Team email forumteam@moneysavingexpert.com
  • Umkomaas
    Umkomaas Posts: 44,451 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Photogenic
    https://www.youtube.com/watch?v=0t-dMhDRw4c

    You can see the vultures on the side

    The widows of doom!
    Please note, we are not a legal advice forum. I personally don't get involved in critiquing court case Defences/Witness Statements, so unable to help on that front. Please don't ask. .

    I provide only my personal opinion, it is not a legal opinion, it is simply a personal one. I am not a lawyer.

    Give a man a fish, and you feed him for a day; show him how to catch fish, and you feed him for a lifetime.

    #Private Parking Firms - Killing the High Street
  • The_Deep
    The_Deep Posts: 16,830 Forumite
    I would say that mitigation would be a very strong card to play in court.

    When Southern cancelled trains in Bracknell, some years ago everyone drove to one of the GWR stations nearby, causing overflowing car parks.
    You never know how far you can go until you go too far.
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