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Insurance Write Off
A car hit our car which was parked outside out house. The other car owner admits liability, has given all his details etc which has been sent to our insurance company. they offered us a write off amount without ever seeing the car and minus our excess. Needless to say we've refused it and we're having the car assessed but surely if the accident wasn't out fault, we shouldn't be liable for the excess?
There will always be:
A “LIE” in BELIEVE, an “OVER” in LOVER, an “END” in FRIEND, an “US” in TRUST , and an “IF” in LIFE
A “LIE” in BELIEVE, an “OVER” in LOVER, an “END” in FRIEND, an “US” in TRUST , and an “IF” in LIFE

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A car hit our car which was parked outside out house. The other car owner admits liability, has given all his details etc which has been sent to our insurance company. they offered us a write off amount without ever seeing the car and minus our excess. Needless to say we've refused it and we're having the car assessed but surely if the accident wasn't out fault, we shouldn't be liable for the excess?
Do you have legal cover?0 -
You'll get your excess back once it's been recovered from the other insurance company.0
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You'll get your excess back once it's been recovered from the other insurance company.
Only if "someone" actual makes a claim for the excess from the other insurer. The OP's own insurer won't automatically do this on his/her behalf as the excess is an "uninsured loss".All matter is merely energy condensed to a slow vibration, we are all one consciousness experiencing itself subjectively, there is no such thing as death, life is only a dream, and we are the imagination of ourselves.0 -
The excess is simply the part of any claim which isn't covered by your policy. Your fault, somebody else's fault, nobody's fault in particular, it makes no difference - you have to pay your excess if you want your insurer to repair your car, and they'll deduct it from any write-off settlement.
As above, what you can do if the accident was someone else's fault (and you can find them, and you can prove it) is reclaim your excess from that somebody, or in practice his insurance company. If you have motor legal protection (legal expenses cover) as part of your policy, then your insurer should appoint a solicitor to help you with that process, but if you don't then it's not usually difficult to do yourself provided liability isn't in dispute - usually you can just send the third party's insurer a copy of your payout showing the excess that's been deducted, along with a letter asking them to reimburse you.
(That's the theory at least. In practice if there's no doubt about liability then sometimes your insurer will offer to waive your excess and will reclaim it from the third party's insurers themselves. But this would be a goodwill gesture on their behalf rather than something they have to do - and not all insurers do it.)0 -
I can't believe this!! We have a someone who texted us to say he's sorry for the accident and has admitted full liability, given us his name address and insurance details (backed up by his policy and driving licence), yet I'm still going to have to pay the excess (and presumably lose my NCB)?
UnbelievableThere will always be:
A “LIE” in BELIEVE, an “OVER” in LOVER, an “END” in FRIEND, an “US” in TRUST , and an “IF” in LIFE0 -
I can't believe this!! We have a someone who texted us to say he's sorry for the accident and has admitted full liability, given us his name address and insurance details (backed up by his policy and driving licence), yet I'm still going to have to pay the excess (and presumably lose my NCB)?
Unbelievable
The excess is usually refunded?0 -
I can't believe this!! We have a someone who texted us to say he's sorry for the accident and has admitted full liability, given us his name address and insurance details (backed up by his policy and driving licence), yet I'm still going to have to pay the excess (and presumably lose my NCB)?
Unbelievable
The reason for that is that you've put a claim in to YOUR insurers.
If you claim directly from the guilty !!!!!!'s insurer then your insurers get cut out of the loop, your excess doesn't come in to it and it doesn't affect your no claims. You will, however, have to tell your insurers about the incident "for information" - that will probably affect your renewal prices slightly.
Ultimate liability rests with the other driver, as the one who caused the damage. His insurers accept that liability as a contractual matter between them and him. Your insurers have nothing to do with it unless you choose involve them.0 -
I can't believe this!! We have a someone who texted us to say he's sorry for the accident and has admitted full liability, given us his name address and insurance details (backed up by his policy and driving licence), yet I'm still going to have to pay the excess (and presumably lose my NCB)?
Unbelievable
Sadly it is a no claim bonus, not a no blame bonus.I used to think that good grammar is important, but now I know that good wine is importanter.0 -
I didn't even KNOW I could have contacted his insurers direct! I thought you each had to go through your own insurance companyThere will always be:
A “LIE” in BELIEVE, an “OVER” in LOVER, an “END” in FRIEND, an “US” in TRUST , and an “IF” in LIFE0 -
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